Reviews (4,640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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Easy to use and customize. It's free and has no catch so far. Need to contact support to remove branding and turn on the CSS customization but the support was really quick and helpful.
Thank you so much for the feedback and 5-Stars! We're so glad you love our app's features and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best wishes, Kevin
The customer service is excellent, they are very helpful and friendly. I just started using this app, as for the functions it seems nice so far.
Thank you.
Thanks for sharing your experience with us! We're happy to hear that our team has been helpful. We hope you continue to enjoy using our app as we strive to provide you with the best experience possible! - Lea, Rivo Support Manager
Vicky is awesome! She helped me solve some problems I was having with the speed at which the popup background image appeared. She also recommended some things for my website which I had not even thought of and it has been an excellent help not to mention that it has made the website look better.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
Everything seems to be working great and the customer service is amazing.
I totally recommend this app.
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
Super Support, unkomplizierte App und vielfältige Möglichkeiten in Gestaltung, Positionierung. Besten Dank
Wir freuen uns sehr, dass Sie unsere Unterstützung lieben! Ihr Lob in Ihrer 5-Sterne-Bewertung freut uns sehr! 🙌 Alles Gute, Kevin
Lance was super helpful with removing the Rivo branding from the pop up and and the app was easy to use!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Quite good. The customer service is prompt and helpful. The app is also quite easy to use. Plus, it's free.
Awesome! Thank you so much for the 5-stars! Cheers, Kevin
I used this app for my store goyablue.com, it's unbelievable that it's completely free! They remove their own branding if you ask from the chat (lovely team especially Therese)!
I am using this app for customer emails, and really enjoying the service! very helpful and fast customer service. :)
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin
The customer service is exceptional. I was helped right away and my questions were answered. This app is extremely easy to use and navigate through.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin