Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

April 14, 2022

Betty is amazing, super speedy, polite and efficient. Something that's far to hard to come across these days. Give her a raise

Meridian Crystals
Australia
3 days using the app
TYDAL replied April 14, 2022

So glad to hear you had a 5-star experience chatting with us! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

Edited May 9, 2023

Easy to use and awesome customer support! You can customize your pop ups a lot and the app streamlines the process of creating discounts. Worth checking their other app too!

Dads Heaven
United States
3 days using the app
TYDAL replied May 9, 2023

Thanks for sharing your experience with our app! We're thrilled to hear that you had an awesome experience with our customer support. Our team is always here to help if you need anything! - Lea, Rivo Support Manager

April 11, 2022

Very helpful in guiding! Much needed help that I needed with no experience at all and they are very polite as well

Luvd by styles
United States
3 days using the app
TYDAL replied April 11, 2022

Your feedback means the world to us. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Much appreciated, Kevin

November 9, 2022

Works great! Shoutout to Paul for the help. It was easy to setup and will be great for my store in the future.

Le Loup Studios
United States
2 days using the app
TYDAL replied November 9, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Much appreciated, Kevin

March 14, 2023

I worked with Abby from Rivo and she was so helpful and handled everything extremely fast. I barely have time to do any of this setup myself and this was a total breeze. I am appreciative of Abby's help!

Ingrid Ysla
United States
2 days using the app
TYDAL replied March 14, 2023

Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app!
All the best, Kevin

May 21, 2023

Paul was very helpful in verifying the app and made additional recommendations to assist with our store.

Sea Dragon Swings
United States
2 days using the app
TYDAL replied May 23, 2023

Thank you so much for your kind words! It was a pleasure working with you and we're glad we could be of help. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

May 21, 2022

Llevo pocas horas usando el app y el soporte al cliente me parece increíble y además ya he conseguido nuevos suscriptores. Muchas Gracias a los creadores y a Marvin por tan buena atención.

American Beauty Supply
Panama
2 months using the app
June 22, 2022

Betty was very helpful and kind and very quick with her response. I am very grateful to Betty and I recommend RIVO with 5 stars :)

Story-M-Shop
Germany
2 days using the app
TYDAL replied June 22, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 If there's anything else you need, just let us know. Best wishes, Kevin

June 8, 2023

Exceptional and fast customer service. This email pop up app is easy to set up and use, highly recommended AAA+++

Penstar Jewelry
Australia
2 days using the app
TYDAL replied June 9, 2023

Thank you so much for taking the time to share your experience! So glad to hear that our support team was able to provide great and fast service. We appreciate recommendation! - Lea, Rivo Support Manager

May 7, 2022

You guys are awesome! Aroll thank you for a fast and smart support! i highly recommend this app to anyone. I scale my business and this is the best tool i have used so far. easy and quick install .

www.trendingbestsellers.com
United States
2 days using the app
TYDAL replied May 9, 2022

We love helping businesses, and we truly appreciate you choosing our app! Thank you so much for the positive feedback and for recommending us to the community! Much appreciated, Kevin