Reviews (4,640)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

February 4, 2022

Excellent, fast and supports in the asked way. Thanks for the help with the removal in the app and popup.

ROCKSPEDIA
Netherlands
3 days using the app
TYDAL replied February 7, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

December 15, 2022

Ottimo servizio clienti. Arianne mi ha assistito in chat: rapida, gentile, efficiente. Consigliatissima!!!!

ecolight
Italy
3 days using the app
TYDAL replied December 19, 2022

Grazie mille per le 5 stelle e per averci consigliato alla community di Shopify! 🌟 Salute, Kevin

January 16, 2022

Very speedy response and answered my queries promptly! Haven't tried the app out fully yet, but it looks good so far.

Homes Delux
United Kingdom
3 days using the app
TYDAL replied January 17, 2022

Wonderful feedback! Let us know if any questions come up or if we can help along the way. Thanks so much for the 5-stars! 😊 Cheers, Kevin

April 14, 2022

This app works exactly how we needed it to for a simple Pop-Up. It can be customized to appear how you require it to as well.

encorebeautysupply
United States
3 days using the app
TYDAL replied April 14, 2022

Wonderful! We are super excited that our app works exactly what you needed it! 🎉 Thanks so much for the 5-star review! Much appreciated, Kevin

September 16, 2022

Great looking app and the best support! They helped us out straight away and are very responsive. Looking for an app to collect subscribers? This is the app for you! And 100% free :o!

Valentino Chocolatier, Belgian Chocolates and Gifts
Belgium
3 days using the app
TYDAL replied September 16, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 9, 2022

LANCE WAS GREAT VERY HELPFUL, INSIGHFUL, PERSONABLE- OFFEWRED SUGGESTIONS SHOWED ME HOW TO DO WHAT HE SUGGESTED, GAVE BEAUTIFUL COMPLIMENTS ON MY SIGHTE AND MADE ME FEEL GREAT GREAT APP

J Marie Premium Sneakers
United States
3 days using the app
TYDAL replied November 9, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 All the best, Kevin

October 20, 2022

Customer Service was beyond helpful. Jel's kindness was wonderful! She took care of what needed to be done in a very timely manner.

Meraki Mamas Boutik
United States
3 days using the app
TYDAL replied October 20, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

January 26, 2023

Best app for subscribe pop-ups. The wording and color of window can also be customized. And it's free! This is exactly the app I wanted. Great support of Paul to help me with the set up. Very kind & helpful assistance. Highly Recommend !

The Silk Space
Canada
3 days using the app
TYDAL replied January 26, 2023

Wonderful! We are always here to help and super excited that our app was exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

November 24, 2022

I honestly can't believe the customer service that I have experienced. I spoke to Yaci who is literally the most helpful and efficient customer service person I've ever encountered in my life. The app seems pretty good. I haven't been using it for long but it seems to be doing exactly what it's meant to be doing. If the functions of the app are half as good as Yaci's customer service it'll be fantastic!!!

Bear Cave Treasure
United Kingdom
3 days using the app
TYDAL replied November 24, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

Edited December 5, 2022

Yaci's help was quick and to the point, she also gave some tips, thank you Yaci. Thank Rivo for making the app free. update:
Got another help from Betty this time, again it was super quick and to the point, thank you Betty.

the bare bar
Indonesia
3 days using the app
TYDAL replied December 4, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin