Reviews (4,656)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 4, 2022

its useful and well considered, save development time, customer service responds quickly, recommended~

Mavina Inc.
United States
About 1 hour using the app
TYDAL replied September 5, 2022

Thank you so much for the positive review and for recommending us! 🙌 Cheers, Kevin

October 20, 2022

This app is easy and user-friendly. Lanco was so efficient and nice with helping out as i am a new user of RIVO.

RARE SkinFuel
Hong Kong SAR
About 1 hour using the app
TYDAL replied October 20, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

February 1, 2023

Great app! Supper easy to add and Paul is so helpful and fast. Great experience and outstanding customer service. Thank you so much

Terrible 2's Solutions
United States
About 1 hour using the app
TYDAL replied February 1, 2023

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

April 24, 2023

The app is awesome, and the customer support is unmatched. Very informative, happy to help, and they went above and beyond with the help! I would recommend this easy to use pop up app, 10/10.

Abundantly Ashley
United States
About 1 hour using the app
TYDAL replied April 25, 2023

Thank you so much for your kind words! We're glad we were able to exceed your expectations. Thanks for recommending us, and please don't hesitate to reach out if you need anything in the future! - Lea, Rivo Support Manager

March 11, 2022

Ryan is awesome! response time superb. I loved the GIFs during a chat, they kept me engaged while he worked on his end.

Rich Chix Boutique
United States
About 1 hour using the app
TYDAL replied March 11, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Much appreciated, Kevin

November 10, 2022

Really easy and quick, I really like how simple it was to set it up. Lance helped remove the branding. It would be great if the placement and view options could differ between desktop and mobile.

House of Vira
Canada
About 1 hour using the app
TYDAL replied November 10, 2022

Thanks for leaving a positive 5-star review! You have excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else we can do, just let us know. Cheers, Kevin

November 26, 2022

I love this app straight away! Beautiful sleek design, so easy to edit! And it is free! I set it up only in few minutes and pop-up is already up and running. Customer Service representative Lance was super kind and helpful on the chat. Thank you so much guys, so excited to create more pop-ups for my website!

Minamollie
United Kingdom
About 1 hour using the app
TYDAL replied November 27, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! If any questions come up or if we can help along the way, just let us know. 🙌 All the best, Kevin

October 2, 2022

This app was very easy and quick to set up! I was able to get it to match with my colors quickly! Lance from Rivo was very helpful and responsive

Caddis Outdoors
United States
About 1 hour using the app
TYDAL replied October 3, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app! We're always striving to top your expectations and love the feedback! 😊 Much appreciated, Kevin

April 5, 2022

O app é prático, fácil de usar e o atendimento do suporte é excelente. Com certeza recomendo! 5 estrelas!

Pedralouca
Brazil
About 1 hour using the app
TYDAL replied April 5, 2022

Estamos muito felizes por você estar gostando do nosso aplicativo e serviços! Muito obrigado pelo feedback positivo e por nos recomendar! ✨ Muitas felicidades, Kevin

April 26, 2023

The app is simple to use and seems to be the right fit. Abbie at customer service is fantastic and was able to take care of all my requests. A+

The Memory Pillow
United States
About 1 hour using the app
TYDAL replied April 28, 2023

Thank you for your review! We're glad to hear that our app is working well for you and that Abbie provided excellent customer service. We're always here to help if you need us! Cheers! - Lea, Rivo Support Manager