Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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Very helpful in getting everything set up. I'm sure it will be helpful.
So glad to hear you found our support helpful! 😄 We're here to make sure you have a smooth experience. If you need anything else, feel free to reach out anytime.
- Lea & Rivo Team
Extremely helpful team, replying in the middle of night, helping setting everything up, even if it required coding. Incredibly bright people. We have previously used a numerous of paid pop-up apps in previous stores and this one while more simple, is just as functional and effective. 10/10.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I’m blown away how quickly the customer service team gets back to you. The person I worked with - Paul - was super helpful and very patient with my less than technology savvy self. I’m really excited about this app and can’t wait to discover more features. Thanks for all your help
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.
All the best, Kevin
For starters, the app was super super easy to use! Super user friendly. Customer support is great. I had the pleasure of dealing with PETE who was super friendly, funny and very helpful! Love this app!
We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
I installed the app and I absolutely love it, it's really easy to use it and implement it. Excited to try and see how they boost sales. Vicky was really helpful and guide me through the app and to set it up. Totally recommended.
We are so happy you are enjoying our app! 🎉 We work hard in creating apps that are easy and quick to install but, most importantly, skyrocket your sales! Thanks so much for the 5-star review, and please feel free to reach out if there's anything else we can help with along the way! ✨ Best wishes, Kevin
Abbie helped me and also provided a lot of awesome feedback. I really appreciate her help. She is very professional!
Thanks for the 5-Star review! We truly appreciate you using the app. Cheers, Kevin
Amazing app.
Also chatting with Vicky was really helpful and great person. Trust me they are really good app. It helps a lot for small business running
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Pete was amazing! Answered all my questions. Even provided additional and helpful tips. I would totally recommend this service!
So excited that you are happy with our services! 🙌 Thank you so much for recommending us to the Shopify community! Best wishes, Kevin
Just downloaded the app, customised the email pop-up and had a nice helpful chat with Abbie. So far I only have very positive words! It's a easy to install, well designed and very well managed app. I look forward to seeing first subscribers coming in
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If you ever have further questions or need help along the way, just let us know. 🙌 Cheers, Kevin
Jel was amazingly helpful with my queries. This app is perfect for my needs. I couldn't ask for more. Thank you very much!
Wonderful! We're so glad to hear that the app is just perfect for your needs! Thank you so much for the positive feedback and review! We are always here for you anytime you need help. 😃 Cheers, Kevin