Reviews (4,656)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

January 8, 2023

Easy to use app with great pop up ideas. Customer service with the tech support Arianne was awesome and she guided the way through, she also gave me advice to improve my website!

MakeUp World Pakistan
Pakistan
About 1 hour using the app
TYDAL replied January 9, 2023

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

May 28, 2022

Great little app and easy to set up. Works well. Spoke with Pat about setting up the custom CSS and he was super helpful and awesome to deal with! Thanks!

Remy
United States
About 1 hour using the app
TYDAL replied May 30, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love our customer support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

March 1, 2023

Really easy to use and change the design! Abbie was extremely helpful and she helped us to solve the issue quickly. I would give 100 out of 10! Super!

KDNK
United States
About 1 hour using the app
TYDAL replied March 1, 2023

Your review put a big smile on our faces! 😍 Thank you so much for taking the time to share your wonderful feedback.
Cheers, Kevin

June 28, 2022

Pete did an amazing job!! Started working on the app and it's super easy to use and he was so helpful with the setup.

Grateful Diver
United States
About 1 hour using the app
TYDAL replied June 29, 2022

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime you need us. 😊 All the best, Kevin

October 22, 2022

It is easy to set up and the function is excellent. The customer service is fast response and helpful too. Really appreciated.

Flora de Pastel
Taiwan
About 1 hour using the app
March 13, 2023

I contact them to remove the promo text and enable the custom css option in my store. It was an awesome experience. Pete was great, fast support.

Designer Croc Charm
United States
About 1 hour using the app
TYDAL replied March 13, 2023

We're so happy to see that you had an awesome experience! We're always striving to help you and your business succeed! 🙌
Cheers, Kevin

October 22, 2022

Just installed this app, so far so good, the customer service is very nice and fast with the help :)

hsprivatelabel.com
United States
About 1 hour using the app
TYDAL replied October 24, 2022

Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Your positive review is very much appreciated! Best wishes, Kevin

November 11, 2022

Yaci was an amazing help for me, I got a lot more out of the chat than I expected and she was extremely helpful and supportive. Going the extra mile to help me improve my website. She is very great at her job, thank you Yaci !

A Midnight Vendetta
Australia
About 1 hour using the app
TYDAL replied November 14, 2022

It's music to our ears that you are happy with our customer support! If there's anything else we can do, just let us know. Our team here at Rivo will be delighted to help you. ✨ Best wishes, Kevin

November 16, 2022

Super nice and easy to install- Jel was very helpful setting everything up for me. The menu looks easy to use and I'm looking forward to seeing how it preforms.

PLANETARIUM handprinted textiles
United States
About 1 hour using the app
TYDAL replied November 16, 2022

It's music to our ears that you are happy with our app and services. If there's anything else we can do, just let us know anytime. Thanks, Kevin

December 8, 2022

So easy to install and use. The customer service is amazing! Shout out to Jel for being so helpful and insightful. I would recommend this app to any business! :)

My Store
United States
About 1 hour using the app
TYDAL replied December 8, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin