Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

May 3, 2023

So far so good! Really good experience setting up the app and Jel was so helpful and gave tips on how to improve my site. Highly recommend!

Because Of The Times
United Kingdom
29 minutes using the app
TYDAL replied May 4, 2023

Thank you so much for sharing your experience! It's always great to hear that our app set up went smoothly and our support team was helpful. We truly value your recommendation and appreciate your business! - Lea, Rivo Support Manager

November 25, 2022

The app is super easy to use and is fully customizable and looks great. The customer service is amazing.

SMASH
South Africa
29 minutes using the app
TYDAL replied November 25, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

May 24, 2022

La aplicación funciona de maravilla y permite ajustarla a tu web. La ayuda personalizada (Betty) ha sido muy amable y rápida!

Nostalgic Apparel
Spain
29 minutes using the app
TYDAL replied May 24, 2022

¡Estamos muy emocionados de que esté satisfecho con nuestra aplicación y nuestros servicios! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

September 20, 2022

Pete was great in helping me set this up for my business! Made it really easy and simple. Excellent service! Thank you :)

Aura Kids | The Gratitude Company
Canada
29 minutes using the app
TYDAL replied September 21, 2022

We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

July 13, 2022

paul was a great help and have lots of patience.
i didnt star the app just jet. he was really nice so thank you so much

Delfina Gue
Italy
29 minutes using the app
TYDAL replied July 13, 2022

Excellent! 😃 Thanks for the 5-Star review! We truly appreciate you using the app. Best regards, Kevin

August 8, 2022

Great app; super easy to use. Setting up my first pop-up took all of five minutes. Great customer service answering questions on set-up.

Dandy Teez
United States
29 minutes using the app
TYDAL replied August 8, 2022

Thanks so much for the 5-stars! So glad you are liking the app so far! 🤩 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Kevin

July 14, 2022

Easy to use, easy to customize. I'm using it to capture email addresses of new customers and offer them a first time discount. Amazing functionality for a free app!

Solstice Hot Sauce
United States
29 minutes using the app
TYDAL replied July 15, 2022

We appreciate the 5-Star review! 🙌 These reviews make our day here. Thanks, Kevin

May 9, 2023

Great service! I was able to get help right away using the chat feature and even received some free tips about my site! Thanks Paul!

Kit Masx
Canada
29 minutes using the app
TYDAL replied May 9, 2023

Thank you for your kind words! It's always a pleasure to help our customers. We appreciate your business and hope to continue providing great service to you in the future! - Lea, Rivo Support Manager

June 15, 2022

Abbie was super helpful, taught us a bunch of things we didn't know. We were a bit unsure of this product and its features, but the integration has been super easy and the staff extremely helpful. I cant believe we didn't find them sooner.

Kawai Creations
United States
29 minutes using the app
TYDAL replied June 15, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 13, 2022

Abbie is awesome! She's a real person, not a bot. And she is lovely and wants to help you! Would definitely recommend.

Doggy Anchor
Australia
29 minutes using the app
TYDAL replied March 14, 2022

Thank you for your kind words and for recommending us to the Shopify community. If there's anything else we can do, please let us know. Happy to help out in any way we can. ✨ Best wishes, Kevin