Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

December 26, 2022

Paul was amazing. Super quick and knowledgeable when responding to my chat. He got me setup with Custom CSS and couldn’t be nicer. Thanks Paul!

Mystical Stones and Crystals
United States
28 minutes using the app
TYDAL replied December 26, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

September 26, 2023

La mejor app para crear newsletter y generar leads. el equipo de atención al cliente es maravilloso, te responden de inmediato y ayudan en todo. lo mejor de esta aplicación es que es muy simple y tiene una calidad premium. 100% recomendado.

Peke Books - Libros Infantiles
Chile
28 minutes using the app
TYDAL replied September 29, 2023

¡Gracias por sus amables palabras! Estamos encantados de que estés disfrutando de nuestra aplicación. Nos esforzamos por hacer que nuestra aplicación sea simple pero útil para las necesidades de nuestros clientes. Nuestro equipo de soporte está aquí para usted y listo para ayudarlo.
- Lea & Rivo Team

June 30, 2022

Lance was super helpful, efficient and got straight to the issue and sorted it out for me with no fuss. plus he was really nice doing it. highly recommended !

-
United Kingdom
28 minutes using the app
TYDAL replied June 30, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Much appreciated, Kevin

September 2, 2022

Super easy app to use, simple instructions. Vicky in customer support was extremely helpful. Would recommend!

Timeless Steel Designs
United States
28 minutes using the app
TYDAL replied September 5, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

January 29, 2023

I had been checking all the reviews for different popup apps and wanted to make sure that I picked the right one. This app was super easy to install and customize. Paul from support was amazing. He was incredibly helpful with my problem and made some great suggestions for me! I'm looking forward to seeing this in action!

GRACE MARQUEZ STUDIO
Canada
28 minutes using the app
TYDAL replied January 30, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

December 14, 2022

Therese was awesome. She was quick, efficient and effective in her communication and in meeting the need I had at the time. Thanks!!

Infinity Links
United States
28 minutes using the app
TYDAL replied December 14, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

December 20, 2022

I was helped by Arianne and the service was amazing. I got my issue fixed immediately and was even given some very helpful advice on my website! Some of the best customer service I have ever had!

Event Horizons LLC
United States
28 minutes using the app
TYDAL replied December 20, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

May 19, 2022

thanks a lot for the support, the application is very good, too. we recommend it to any shopify store.

hateko
Türkiye
28 minutes using the app
TYDAL replied May 19, 2022

We appreciate you taking the time to leave positive feedback and for recommending our app! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be delighted to assist you. 🙂 Thanks, Kevin

October 18, 2022

Je souhaitais mettre en avant l'inscription newsletter en pushant une offre première commande. Thérèse m'a aidé à faire quelques modifications sur la popin et m'a clarifié certains points. Un grand merci pour son aide ! Plus qu'à publier et à tester maintenant :)

The Best of Provence
France
28 minutes using the app
TYDAL replied October 18, 2022

Nous sommes ravis d'avoir pu vous aider avec votre souci. Merci beaucoup pour vos aimables paroles et 5 étoiles! S'il y a autre chose que nous pouvons faire en cours de route, faites-le nous savoir à tout moment. Notre équipe se fera un plaisir de vous aider. 😊 Très apprécié, Kévin

August 19, 2023

Mica was so friendly and helpful! Even provided suggestions in additional areas! Excited to try out the app!

Giavonna’s Gourmet Coffee
United States
28 minutes using the app
TYDAL replied August 22, 2023

Thank you so much for your kind words, it means a lot! We're thrilled that you found our support team friendly and helpful. 🙌 We're excited for you to try the app and hope it exceeds your expectations! Feel free to reach out if you need any more assistance.
- Lea & Rivo Team