Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 5, 2022

I'm looking forward to using this app. Just had a chat with Betty from support and she was brilliant, so helpful and nice.

Livid Lava
Norway
28 minutes using the app
TYDAL replied July 5, 2022

Excellent! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

October 24, 2023

Enjoying the free app very much. Abbie was also lots of help over chat.

Kingdom Paw-Paw
United States
27 minutes using the app
TYDAL replied October 31, 2023

We're delighted to hear that you're enjoying our app and service. If you ever have more questions or need further assistance, feel free to reach out.
- Kevin & Rivo Team

November 17, 2022

Very nice app & team behind it! For free as to date... Hopefully it stays free. Support team is also very kind!

Banana Leaf
Germany
27 minutes using the app
TYDAL replied November 17, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 20, 2022

super easy to use! ---------------------------------------------------------------------------------

Seiko
Canada
27 minutes using the app
September 20, 2022

We installed this app for a discount coupon pop-up and it's the perfect app that checks all the boxes. An added bonus - the customer support executive (Paul) was extremely helpful! The overall experience is really good and well-thought. Kudos to the team!

World of Cerene
India
27 minutes using the app
TYDAL replied September 20, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

April 28, 2023

Quick customer service, good experience so far. Very helpful and listening to your requests with the smile !

Danae Store
France
27 minutes using the app
TYDAL replied May 1, 2023

Thank you for taking the time to share your positive experience! We're happy to hear that our team provided you with quick and helpful service. It's always our pleasure to assist :) - Lea, Rivo Support Manager

May 23, 2022

Lance is THE MAN! He went above and beyond what I asked and added additional features. I just started using Rivo & so far it's been a great experience

NEANDERTHAL FIRE COMPANY
United States
27 minutes using the app
TYDAL replied May 23, 2022

You are so awesome! Thank you so much for the fantastic review, and we greatly appreciate you using our app. If there's anything else you need, just let us know anytime. We are always available to help. 🙂 Best regards, Kevin

July 22, 2023

BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MSCFUN
Hong Kong SAR
27 minutes using the app
TYDAL replied July 26, 2023

Thank you for your review! If there's anything we can do to improve your experience, don't hesitate to reach out! Cheers!
- Lea & Rivo Team

June 1, 2023

Looks great so far, and support from Mica was quick, friendly and accurate. Will be rolling this out to our other stores.

Coffee-Direct.co.uk
United Kingdom
27 minutes using the app
TYDAL replied June 2, 2023

Thank you for taking the time to share your experience! It's amazing to hear that you had a great experience with our support. We're so happy to have you as a customer and can't wait to see your other stores benefit from our app! - Lea, Rivo Support Manager

December 11, 2022

Very nice and easy working app. Theresa from Customer Service was very nice and helpful! She removed the branding immediately. Very cool :)

Acqua e Terra
Germany
27 minutes using the app
TYDAL replied December 12, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin