Reviews (4,653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Paul was super helpful and very quick to respond! He gave some awesome suggestions for our store and helped answer my query. Would recommend!
Great to hear our team was able to help! We're glad our suggestions were useful. Thanks for recommending us.
- Lea & Rivo Team
Just added this app and very happy with the help I got with my questions. Lance was quick, friendly, and got it done with no fuss. Look forward to using this and possibly adding it to my other site.
Thanks for choosing to install our app! We are so pleased that you are happy with it and our customer service. If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best wishes, Kevin
The app looks pretty good so far and Paul provided knowledgeable and timely support. As long as there are no gotchas going forward, it appears we will stick with the Rivo app going forwward.
We truly appreciate you using our app and thank you for taking the time to leave a positive feedback! Please feel free to contact us anytime if you need further assistance along the way. Best regards, Kevin
Pete was quick to activate my pop up and answer any questions. Also sent additional links for further queries. Extremely helpful!
Thank you for your kind words! We appreciate your feedback and hope to continue providing helpful support in the future. Cheers! - Lea, Rivo Support Manager
Paul was amazing. Super quick and knowledgeable when responding to my chat. He got me setup with Custom CSS and couldn’t be nicer. Thanks Paul!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Lance was super helpful, efficient and got straight to the issue and sorted it out for me with no fuss. plus he was really nice doing it. highly recommended !
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Much appreciated, Kevin
Super easy app to use, simple instructions. Vicky in customer support was extremely helpful. Would recommend!
Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin
I had been checking all the reviews for different popup apps and wanted to make sure that I picked the right one. This app was super easy to install and customize. Paul from support was amazing. He was incredibly helpful with my problem and made some great suggestions for me! I'm looking forward to seeing this in action!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Therese was awesome. She was quick, efficient and effective in her communication and in meeting the need I had at the time. Thanks!!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin
I was helped by Arianne and the service was amazing. I got my issue fixed immediately and was even given some very helpful advice on my website! Some of the best customer service I have ever had!
We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin