Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

May 25, 2022

El plugin funciona perfectamente 100% recomendable, recomiendo el uso de este plugin , lo hemos probado durante unas horas y ya cumple con lo necesario.

1thingz1
Spain
27 minutes using the app
TYDAL replied May 25, 2022

¡Estamos muy emocionados de que te encante nuestra aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! Si necesita más ayuda en el camino, háganoslo saber. Siempre estamos aquí para ayudar. Mis mejores deseos, Kevin

January 10, 2023

I am just setting up the Rivo OPT-in Popups. So far so good and customer service has been excellent !

Nzando
United States
27 minutes using the app
TYDAL replied January 11, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

October 20, 2022

Lance provided me with an awesome client experience. He's got a cute sense of humour. Grt job Lance.

Brightstar Fancy Boutique
Canada
27 minutes using the app
TYDAL replied October 21, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here! Thanks, Kevin

February 26, 2023

Super speedy service! Paul was very helpful and also pointed out where our website can be improved. Very impressive!

Natty Workwear
Australia
27 minutes using the app
TYDAL replied February 27, 2023

Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support.
Best regards, Kevin

May 11, 2022

Just installed this app and so far it is working great! It was very easy to customize with an easy setup!

Fluffy Gals
United States
27 minutes using the app
TYDAL replied May 11, 2022

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! Much appreciated, Kevin

December 7, 2022

This is the first time I use an app with an exceptional service from Abbie. She even added an extra feature without me asking and even like & follow my page for supporting. This is what real customer service is! Need more Great App & Service like RIVO!

Heng Fruits
Singapore
27 minutes using the app
TYDAL replied December 7, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

August 2, 2022

I use this app, it helps with pop ups. Love it, really helpful, easy to use. support is awesome fast

Sapphire Jewellery
Canada
27 minutes using the app
TYDAL replied August 2, 2022

We are so thrilled that you love using our app! 🤩 Thank you for your positive feedback and 5-star review! Best regards, Kevin

October 5, 2022

The user interface is pretty simple and user-friendly and the customer support has been great so far!

Rising Joy Creations
United States
27 minutes using the app
TYDAL replied October 5, 2022

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 5, 2022

Yaci hat einen sehr guten Job gemacht und mir sehr schnell geholfen, das Popup anzupassen. Dadurch konnte ich das Template als Announcement Leiste benutzen. Danke!

Das Dekorativ
Germany
27 minutes using the app
TYDAL replied December 5, 2022

Wir freuen uns sehr, dass Ihnen unser Kundenservice gefällt! Wenn wir noch etwas tun können, lassen Sie es uns einfach wissen. Wir sind immer für Sie da. Beste Grüße, Kevin

September 28, 2022

Abbie was helpful and very informative and kind. She suggested apps that would benefit my business. She’s awesome!

Touch of Kai
United States
27 minutes using the app
TYDAL replied September 29, 2022

Thank you so much for the 5-star review! 🌟 Best regards, Kevin