Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

May 19, 2022

thanks a lot for the support, the application is very good, too. we recommend it to any shopify store.

hateko
Türkiye
28 minutes using the app
TYDAL replied May 19, 2022

We appreciate you taking the time to leave positive feedback and for recommending our app! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be delighted to assist you. 🙂 Thanks, Kevin

October 18, 2022

Je souhaitais mettre en avant l'inscription newsletter en pushant une offre première commande. Thérèse m'a aidé à faire quelques modifications sur la popin et m'a clarifié certains points. Un grand merci pour son aide ! Plus qu'à publier et à tester maintenant :)

The Best of Provence
France
28 minutes using the app
TYDAL replied October 18, 2022

Nous sommes ravis d'avoir pu vous aider avec votre souci. Merci beaucoup pour vos aimables paroles et 5 étoiles! S'il y a autre chose que nous pouvons faire en cours de route, faites-le nous savoir à tout moment. Notre équipe se fera un plaisir de vous aider. 😊 Très apprécié, Kévin

September 26, 2023

La mejor app para crear newsletter y generar leads. el equipo de atención al cliente es maravilloso, te responden de inmediato y ayudan en todo. lo mejor de esta aplicación es que es muy simple y tiene una calidad premium. 100% recomendado.

Peke Books - Libros Infantiles
Chile
28 minutes using the app
TYDAL replied September 29, 2023

¡Gracias por sus amables palabras! Estamos encantados de que estés disfrutando de nuestra aplicación. Nos esforzamos por hacer que nuestra aplicación sea simple pero útil para las necesidades de nuestros clientes. Nuestro equipo de soporte está aquí para usted y listo para ayudarlo.
- Lea & Rivo Team

February 6, 2023

customer support agent Paul is very helpful and imformative! Get this app, you wont regret it!

ps. Its FREE!!

Bougie Country Life
United States
28 minutes using the app
TYDAL replied February 6, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

August 19, 2023

Mica was so friendly and helpful! Even provided suggestions in additional areas! Excited to try out the app!

Giavonna’s Gourmet Coffee
United States
28 minutes using the app
TYDAL replied August 22, 2023

Thank you so much for your kind words, it means a lot! We're thrilled that you found our support team friendly and helpful. 🙌 We're excited for you to try the app and hope it exceeds your expectations! Feel free to reach out if you need any more assistance.
- Lea & Rivo Team

July 6, 2022

I was looking for a pop-up app, and was recommended this one. Haven't gotten around to trying the app yet, but my initial experience with Lance, has been nothing short of absolutely amazing. In my entire life, I have never..EVER..had such an amazing experience with any support executive. He complimented my products, immediately provided the support I required and provided me with the sweetest most polite conversation. Really made my day. Amazing work. Never let him go!!!

AQUO
United Arab Emirates
28 minutes using the app
TYDAL replied July 6, 2022

Wow! 🤩 This review made our day! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

April 25, 2023

Atención al cliente estupenda!!! Jel me ayudó en todo lo para publicar el pop up en mi página web :)

Bamboo Labs
Spain
28 minutes using the app
TYDAL replied April 27, 2023

¡Gracias por compartir sus comentarios positivos sobre nuestra aplicación! Agradecemos sus amables palabras y estamos encantados de haber podido ayudarlo. - Lea, Rivo Support Manager

May 26, 2022

Amazing customer service! fast, friendly and very helpful! Super impressed! Lance was of great service to me, and helped me get my app up and running. happy customer!

Mella Moon
South Africa
28 minutes using the app
TYDAL replied May 26, 2022

We're so excited that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

July 5, 2022

I'm looking forward to using this app. Just had a chat with Betty from support and she was brilliant, so helpful and nice.

Livid Lava
Norway
28 minutes using the app
TYDAL replied July 5, 2022

Excellent! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

October 31, 2022

Support is No.1 in the world. Fast, funny, kind,... no comment. Plugin? Works perfect and it is easy to use.

Šamponi.si
Slovenia
28 minutes using the app
TYDAL replied October 31, 2022

Awesome! We're so glad that you are happy with our app and customer support! If you have any further questions or experience issues along the way, just let us know. Our team will be delighted to assist you. 🙂 Thanks, Kevin