Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

June 30, 2022

Abbie was great and very quick. She answered all my questions and went above and beyond. She was able to remove branding as I asked.

Years Of Play
United States
26 minutes using the app
TYDAL replied July 1, 2022

Wonderful! So glad you love our customer services. If you ever need anything else, we are always here for you. 😃 All the best, Kevin

May 20, 2022

This app was easy to design and add to my site, I highly recommend this product, customer service was friendly and very helpful.

Barkin Buddha Java
United States
26 minutes using the app
TYDAL replied May 20, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

November 2, 2022

First time adding more bells and whistles to my website- Maria was very helpful and answered my questions well!

SunnyFoxApothecary
United States
26 minutes using the app
TYDAL replied November 2, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

February 2, 2022

like this app. quick addition to my site, no coding required. very fast response from support team.

Trendy Home Decors and Furnishings
Australia
26 minutes using the app
TYDAL replied February 2, 2022

Glad you are liking the app so far and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. 😊 All the best, Kevin

Edited December 8, 2022

Abbie was more than great. She gave me extra features and tips for my store. Very kind and helpful!!

SHADOW NEW YORK
United States
26 minutes using the app
TYDAL replied December 8, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

November 22, 2022

Jel the set up assistant was awesome! I liked the simplicity, efficiency and effectiveness of the app.

Derde Drawz
United States
26 minutes using the app
TYDAL replied November 22, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. 🙂 Thanks, Kevin

August 9, 2022

I just downloaded this app. the customer service from paul answered questions and made for easy customizations and set up.

0daysoff
United States
26 minutes using the app
TYDAL replied August 9, 2022

Thank you for the 5-star review! We appreciate you using the app! If you have further questions or experience issues along the way, just let us know. 🙂 Much appreciated, Kevin

September 5, 2022

Great app but even better customer service, Yaci was a pleasure to speak with and made me comfortable to approach them again if I have a problem/query.

Eightytwoshop
United Kingdom
26 minutes using the app
TYDAL replied September 5, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

October 31, 2022

I'm new to the app and so far I'm finding it super easy to navigate. The assistance from Therese via chat has been brilliant.

FAVOR LANE
Australia
26 minutes using the app
TYDAL replied October 31, 2022

Thanks so much for using our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. All the best, Kevin

September 20, 2022

I am only just starting to use this app, however if the app is as good as Paul the Rivo team member who assisted me, I'm sure I'll be extremely happy. Paul was friendly, funny, and actioned my enquiry very quickly - he's a great 'face' of Rivo :)

Y Knot Interiors
Australia
26 minutes using the app
TYDAL replied September 20, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin