Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

January 10, 2023

I am just setting up the Rivo OPT-in Popups. So far so good and customer service has been excellent !

Nzando
United States
27 minutes using the app
TYDAL replied January 11, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

October 20, 2022

Lance provided me with an awesome client experience. He's got a cute sense of humour. Grt job Lance.

Brightstar Fancy Boutique
Canada
27 minutes using the app
TYDAL replied October 21, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here! Thanks, Kevin

February 26, 2023

Super speedy service! Paul was very helpful and also pointed out where our website can be improved. Very impressive!

Natty Workwear
Australia
27 minutes using the app
TYDAL replied February 27, 2023

Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support.
Best regards, Kevin

May 11, 2022

Just installed this app and so far it is working great! It was very easy to customize with an easy setup!

Fluffy Gals
United States
27 minutes using the app
TYDAL replied May 11, 2022

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! Much appreciated, Kevin

December 7, 2022

This is the first time I use an app with an exceptional service from Abbie. She even added an extra feature without me asking and even like & follow my page for supporting. This is what real customer service is! Need more Great App & Service like RIVO!

Heng Fruits
Singapore
27 minutes using the app
TYDAL replied December 7, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

August 2, 2022

I use this app, it helps with pop ups. Love it, really helpful, easy to use. support is awesome fast

Sapphire Jewellery
Canada
27 minutes using the app
TYDAL replied August 2, 2022

We are so thrilled that you love using our app! 🤩 Thank you for your positive feedback and 5-star review! Best regards, Kevin

October 5, 2022

The user interface is pretty simple and user-friendly and the customer support has been great so far!

Rising Joy Creations
United States
27 minutes using the app
TYDAL replied October 5, 2022

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

October 24, 2023

Enjoying the free app very much. Abbie was also lots of help over chat.

Kingdom Paw-Paw
United States
27 minutes using the app
TYDAL replied October 31, 2023

We're delighted to hear that you're enjoying our app and service. If you ever have more questions or need further assistance, feel free to reach out.
- Kevin & Rivo Team

December 5, 2022

Yaci hat einen sehr guten Job gemacht und mir sehr schnell geholfen, das Popup anzupassen. Dadurch konnte ich das Template als Announcement Leiste benutzen. Danke!

Das Dekorativ
Germany
27 minutes using the app
TYDAL replied December 5, 2022

Wir freuen uns sehr, dass Ihnen unser Kundenservice gefällt! Wenn wir noch etwas tun können, lassen Sie es uns einfach wissen. Wir sind immer für Sie da. Beste Grüße, Kevin

September 28, 2022

Abbie was helpful and very informative and kind. She suggested apps that would benefit my business. She’s awesome!

Touch of Kai
United States
27 minutes using the app
TYDAL replied September 29, 2022

Thank you so much for the 5-star review! 🌟 Best regards, Kevin