Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

May 17, 2022

Great customer service. Knowledgeable and helpful. Service agent quickly responded to my request. Looking forward to using the app.

TheMirrorTable
United States
25 minutes using the app
TYDAL replied May 17, 2022

Your feedback means the world to us! Thank you so much for the positive review, and we are here for you anytime you need us! 🙌 Cheers, Kevin

March 30, 2022

Arianne made set-up a breeze. Looking forward to getting new customers to sign-up now that it is installed.

HeartCentric Divine Creations
United States
25 minutes using the app
TYDAL replied March 30, 2022

Thank you so much for choosing our app and for the 5-stars! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

June 27, 2022

easy to use, great chat service. Was able to navigate everything easy and chat person was very friendly.

ohardhitters
United States
25 minutes using the app
TYDAL replied June 27, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 16, 2022

I just started with this app. Super easy to get installed and crazy helpful support. I will be using more of their apps on my store for sure.

ABSIDEON FITNESS
Canada
25 minutes using the app
TYDAL replied July 18, 2022

Thanks so much for choosing our app! If you have further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best regards, Kevin

Edited December 8, 2022

Klasse App. den alte Pop Fenster von uns kann nur in der Desktop version gezeigt. Wir haben lange Zeit nach einen, der auch in Mobilefunkversion gezeigt werden kann. Wir haben rivo gefunden und bereits installiert. Wir sind ganz zufrieden mit dem. Danke sehr!

THIALH London
Germany
25 minutes using the app
TYDAL replied December 8, 2022

Vielen Dank, dass Sie sich für unsere App entschieden haben! 🤩 Wir freuen uns sehr, Teil Ihres Unternehmenswachstums und -erfolgs zu sein! Wenn Sie überhaupt etwas brauchen, lassen Sie es uns einfach wissen. Tschüss, Kevin

August 11, 2022

So far, so good. Easy to set up and use. Branding removed after a short chat with customer service, who was extremely friendly.

Birdie's Batch
United States
25 minutes using the app
TYDAL replied August 11, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

October 11, 2022

Love the app and does exactly what it says! support was really great. Definitely a must have app for your store.

Mirror Mirror
Hong Kong SAR
25 minutes using the app
TYDAL replied October 11, 2022

We are always here to help, and super thrilled that you love our app! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

October 4, 2022

Arianne was friendly, efficient, and incredibly knowledgeable. Kinda fun talking to her as well as she had a sense of humor. My only thing I would change about the app is that I would allow for some texture to go on the background instead of a solid color.

The Pew Pew Jew
United States
24 minutes using the app
TYDAL replied October 4, 2022

We're so happy to see that you had a 5-Star experience! Thank you so much for the positive feedback and for the excellent suggestion! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you need, just let us know. All the best, Kevin

November 25, 2022

Just installed this app for my website. Still paying around with it but the customer service has been amazing. I mean the friendliest and most efficient customer service I've experience with an app, by far! Thanks Abbie you were amazing.

The Given Style
United States
24 minutes using the app
TYDAL replied November 26, 2022

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 All the best, Kevin

September 15, 2022

I love the app because it's user friendly and allowed me to customize my pop up to match my brand. The customer service was very convenient and helpful too.

worthylovedforgiven
United States
24 minutes using the app
TYDAL replied September 15, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! Best wishes, Kevin