Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

December 19, 2022

Good service and very helpful support. Interesting app and suspiciously free, hopefully it helps increase conversions.

Pine Wilderness
United States
24 minutes using the app
TYDAL replied December 19, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

August 4, 2022

Really great! So far everything has been really user friendly and customer support has been amazing. Vicky was super helpful with everything I needed

Melt & Tranquil
United States
24 minutes using the app
TYDAL replied August 5, 2022

It's music to our ears that you are happy with our services! 🤩 Thank you so much for leaving an amazing feedback! Cheers, Kevin

September 7, 2022

I am pretty new here, Abbie was really efficient and kind to help me with the Email pop ups . She was very fast and had a great attitude.

shanelilychildrenstore.com
United States
24 minutes using the app
TYDAL replied September 8, 2022

Thanks for the 5-Star review! 🌟 We greatly appreciate you using the app. If you have any further questions or need help along the way, just let us know. All the best, Kevin

October 4, 2022

Therese was super responsive with my request, thanks a lot again for the support, it should help to increase my business.

FetishTime
Switzerland
24 minutes using the app
TYDAL replied October 4, 2022

Thanks for using our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know anytime. Much appreciated, Kevin

August 18, 2022

Rivo is super user friendly. Arianne assisted in removing Rivo's branding quickly. She also provided guidance on adjusting an issue with my website that was unrelated to Rivo, which I really appreciated. Excited to continue on with Rivo for my email opt in pop-up.

seventeen|nineteen candle co
United States
24 minutes using the app
TYDAL replied August 18, 2022

We're so glad you love our services! Your positive feedback and review mean the world to us. Thank you so much! If you need further help along the way, just let us know. Our team here at Rivo is always happy to assist you. 🤩 Much appreciated, Kevin

December 4, 2022

J'utilise cette application pour la première fois. Et J'ai reçu de l'aide instantanément. Je la recommande vivement.

BBSPALACE
Canada
24 minutes using the app
TYDAL replied December 5, 2022

Merci beaucoup d'avoir choisi notre application ! 🤩 Nous sommes ravis de faire partie de la croissance et du succès de votre entreprise ! Si vous avez besoin de quoi que ce soit, faites-le nous savoir. Bravo, Kévin

November 6, 2022

Really easy to install, clean and clear UI. Snappy UX overall. Very responsive chat support too, a pleasure right off the bat!

Rarebird Kids Co.
United States
24 minutes using the app
TYDAL replied November 9, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Let us know anytime if any questions come up or if we can help in any way. Thanks, Kevin

June 30, 2022

I got this app for my shopify store I just bought and needed some support to take the site branding off. Next thing I know Abbie was right there to assist me and I didn't want to leave the chat. I felt care, engagement, and genuine support from this young lady. Not only for my direct need but as we progressed Abbie filled me in on things I needed to know and some things I didn't even know I needed to know! As well as providing me with some awesome perks. She was insightful, sweet, and so helpful. The app itself is a GREAT addition to my website but having Abbie there to guide me was more than I could have asked for. Thank you, Abbie for your amazing support and responses. :D

Tapestrae
United States
24 minutes using the app
TYDAL replied June 30, 2022

You are amazing! ✨ Thank you so much for the thoughtful review and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

November 4, 2022

I like the support and working of this app. It is the one of the most stable app to use for making pop up on the shopify store.

Turaja
India
24 minutes using the app
TYDAL replied November 4, 2022

We are so happy you like our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

November 14, 2022

Abbie was super helpful and kind! I couldnt have asked for better help. She was very quick and responsive. Thanks Abbie!

Julia Kay Design
United States
24 minutes using the app
TYDAL replied November 15, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin