Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

December 4, 2022

So far so good! I just wanted a simple pop-up for a discount on my site. This app was super easy to install. Pete responded to me quickly when I had a question. He went above and beyond to help me and was so kind! Very good experience.

EARTHY
United States
26 minutes using the app
TYDAL replied December 5, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

December 23, 2022

Super easy to install and Abbie was so helpful! She even made suggestions for my shop :) Highly recommend! Hopefully you can get Abbie on the chat too because she was the best!

PLANTITA & CO
Canada
26 minutes using the app
TYDAL replied December 25, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! All the best, Kevin

October 15, 2022

I had a problem and she answered it quickly. She was awesome and provided everything that I needed and MORE. Definitely recommended!!

SqueaksSneakz
United States
26 minutes using the app
TYDAL replied October 17, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 4, 2022

Using this app to collect emails from customers and super impressed with it and the customer service!

Pine and Peak Boutique
United States
26 minutes using the app
TYDAL replied November 4, 2022

Wonderful! ✨ We greatly appreciate you using our app! Feel free to contact us if you have any questions along the way. Our team is always here to help. Cheers, Kevin

December 19, 2022

Far from a software tech. I thank Paul for the quick response and suggestions for my store. This little addition that was added will help generate more subs & sales!! Thank you Paul and Rivo so much. HIGHLY RECOMMEND!!

Dana LaTease
United States
26 minutes using the app
TYDAL replied December 19, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

October 18, 2022

Came across this app and it was exactly what I was looking for. Had a chat with customer service and they were probably the best I have ever spoken with, I would highly recommend this app for that reason alone. Thank you for your help Paul!

RC Vapes
United Kingdom
26 minutes using the app
TYDAL replied October 18, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the wonderful feedback and for recommending us to the Shopify community! ✨ Best wishes, Kevin

September 23, 2022

Super easy to use and the customer service is fantastic! I'm a beginner at this and I was able to set it up in under 5 min.

Holysticspa
United States
25 minutes using the app
TYDAL replied September 23, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

May 12, 2022

Very easy to set up and looks so professional. Pete was so helpful and friendly. Everything is free! Keep up guys

BETO BEAUTY
United States
25 minutes using the app
TYDAL replied May 12, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out to us anytime if you have further questions. Best wishes, Kevin

August 1, 2022

it was a very happy and fruitful chat with the customr service. They really do care about customers and can solve the problem immediately. The best customer service i met sofar. 1000% recommend!:)

ISTORIST
Germany
25 minutes using the app
TYDAL replied August 2, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

September 16, 2022

I downloaded your app and Maria asked me to help. And I must say, I am so pleased said yes. She is so pleasant, very professional and I must say she has an great personal skills, even from behind the keyboard. Since we are all in the service industry, we have to involve some kind of human interaction. No need to say, she is great handling people and smooth in action.
Thank you Maria, thank you Rivo!

authetic cotton
United States
25 minutes using the app
TYDAL replied September 16, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin