Reviews (4,642)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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I just installed the app, but so far so good! They removed the branding and enabled custom CSS right away for me with virtually no hassle. I'm looking for more of a sale promotion popup, but I think with some customization I can do it all myself for free!
We love helping businesses like yours and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Seems great so far. Best customer service ever! Abbie was knowledgeable, efficient, and just an all around pleasure to work with.
It's music to our ears that you are happy with our app and customer support. Thank you so much for the awesome 5-star review! 🌟 Much appreciated, Kevin
Great experience, awesome customer service. Really to use and navigate the app. Jel was the online chat rep and was very helpful. Awesome.
Thank you for sharing your experience with our app! We're glad to hear Jel provided awesome customer service and you found it easy to navigate. Let us know if you need any further assistance, we're always here to help! 😊👍 - Lea, Rivo Support Manager
I used this app to help me build an email list and entice my customers with a discount code. Lance, my rep was extremely helpful and very pleasant to work with. Customizing was a breeze!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer service! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Great app! Really easy to use interface and responsive customer service. I worked with Jel for set-up, who was super friendly and helpful. I'm excited about adding this to my store!
Thank you so much for your kind words! It’s great to hear that our app and customer service met your expectations. We're excited to have you onboard and look forward to helping your store grow! - Lea, Rivo Support Manager
This App is a must have it is simply Amazing. Without this app your sales and customers will be running out the Door.
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for sharing positive words about us! Best regards, Kevin
Sehr netter Kontakt. Hilfsbereit und innerhalb weniger Sekunden geantwortet. Wurde einfach durch das Programm geführt
Wir freuen uns sehr, dass Sie ein 5-Sterne-Erlebnis hatten! Wir sind stets bemüht, Ihnen und Ihrem Unternehmen zum Erfolg zu verhelfen! 🙌 Prost, Kevin
Nothing more than awesome customer support provided by the Rivo team... Paul was on top of all the questions and provided quick and seamless support. I wish every support team were this great. Keep up the fantastic support.Thank you
We take pride in providing exceptional customer service, and we are delighted that you found our customer support to be awesome! Your kind words mean a lot to us and motivate us to continue providing excellent customer support. We appreciate your feedback and are grateful for your loyalty.
Best regards, Kevin
Lance was a kind and helpful guy, he helped me solve my problems that he had, it was a pleasure to talk with him.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
WHAT A FANTASTIC APP. It does exactly what it says and is easy to use and great to customise. Apart from this app being perfect for the job and our website, the assistance provided was GENUINELY EXCEPTIONAL, offering help and advice immediately and constructively. A BIG THANK YOU TO YACI.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin