Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 16, 2022

I just started with this app. Super easy to get installed and crazy helpful support. I will be using more of their apps on my store for sure.

ABSIDEON FITNESS
Canada
25 minutes using the app
TYDAL replied July 18, 2022

Thanks so much for choosing our app! If you have further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best regards, Kevin

August 11, 2022

So far, so good. Easy to set up and use. Branding removed after a short chat with customer service, who was extremely friendly.

Birdie's Batch
United States
25 minutes using the app
TYDAL replied August 11, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

October 11, 2022

Love the app and does exactly what it says! support was really great. Definitely a must have app for your store.

Mirror Mirror
Hong Kong SAR
25 minutes using the app
TYDAL replied October 11, 2022

We are always here to help, and super thrilled that you love our app! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

October 4, 2022

Arianne was friendly, efficient, and incredibly knowledgeable. Kinda fun talking to her as well as she had a sense of humor. My only thing I would change about the app is that I would allow for some texture to go on the background instead of a solid color.

The Pew Pew Jew
United States
24 minutes using the app
TYDAL replied October 4, 2022

We're so happy to see that you had a 5-Star experience! Thank you so much for the positive feedback and for the excellent suggestion! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you need, just let us know. All the best, Kevin

December 19, 2022

Good service and very helpful support. Interesting app and suspiciously free, hopefully it helps increase conversions.

Pine Wilderness
United States
24 minutes using the app
TYDAL replied December 19, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

November 25, 2022

Just installed this app for my website. Still paying around with it but the customer service has been amazing. I mean the friendliest and most efficient customer service I've experience with an app, by far! Thanks Abbie you were amazing.

The Given Style
United States
24 minutes using the app
TYDAL replied November 26, 2022

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 All the best, Kevin

September 15, 2022

I love the app because it's user friendly and allowed me to customize my pop up to match my brand. The customer service was very convenient and helpful too.

worthylovedforgiven
United States
24 minutes using the app
TYDAL replied September 15, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! Best wishes, Kevin

August 4, 2022

Really great! So far everything has been really user friendly and customer support has been amazing. Vicky was super helpful with everything I needed

Melt & Tranquil
United States
24 minutes using the app
TYDAL replied August 5, 2022

It's music to our ears that you are happy with our services! 🤩 Thank you so much for leaving an amazing feedback! Cheers, Kevin

September 7, 2022

I am pretty new here, Abbie was really efficient and kind to help me with the Email pop ups . She was very fast and had a great attitude.

shanelilychildrenstore.com
United States
24 minutes using the app
TYDAL replied September 8, 2022

Thanks for the 5-Star review! 🌟 We greatly appreciate you using the app. If you have any further questions or need help along the way, just let us know. All the best, Kevin

August 18, 2022

Rivo is super user friendly. Arianne assisted in removing Rivo's branding quickly. She also provided guidance on adjusting an issue with my website that was unrelated to Rivo, which I really appreciated. Excited to continue on with Rivo for my email opt in pop-up.

seventeen|nineteen candle co
United States
24 minutes using the app
TYDAL replied August 18, 2022

We're so glad you love our services! Your positive feedback and review mean the world to us. Thank you so much! If you need further help along the way, just let us know. Our team here at Rivo is always happy to assist you. 🤩 Much appreciated, Kevin