Reviews (4,642)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
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it was a very happy and fruitful chat with the customr service. They really do care about customers and can solve the problem immediately. The best customer service i met sofar. 1000% recommend!:)
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
I downloaded your app and Maria asked me to help. And I must say, I am so pleased said yes. She is so pleasant, very professional and I must say she has an great personal skills, even from behind the keyboard. Since we are all in the service industry, we have to involve some kind of human interaction. No need to say, she is great handling people and smooth in action.
Thank you Maria, thank you Rivo!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
I love the app so far. It is exactly what I was looking for. The suport team is also very helpful! :)
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best regards, Kevin
Abbie was very helpful and kind. She helped with my questions but also gave other insights that she thought might be helpful to me.
Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Best regards, Kevin
I have slove my problem for custom CSS, thank you so much for Miss. Jel quick response! Have a great day too
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
amazing customer service and user friendly app! Pete was awesome and very helpful with his services and tips.
Thanks so much for the 5-stars! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin
Abbie at the Rivo team was super helpful and friendly! An easy to use app and a great team readily available!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Abbie is awesome! Super responsive and helpful! We communicated via chat but I can tell she's good person with good energy just from that. Highly recommend!
What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 🎉 Cheers, Kevin
Abbie was super helpful and quick to answer all my questions. Love there functionality of the chat box.
We greatly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin
Great app, I was surprised by how easy it was to use, and how incredible the support was. Well done!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin