Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

February 6, 2023

customer support agent Paul is very helpful and imformative! Get this app, you wont regret it!

ps. Its FREE!!

Bougie Country Life
United States
28 minutes using the app
TYDAL replied February 6, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

April 25, 2023

Atención al cliente estupenda!!! Jel me ayudó en todo lo para publicar el pop up en mi página web :)

Bamboo Labs
Spain
28 minutes using the app
TYDAL replied April 27, 2023

¡Gracias por compartir sus comentarios positivos sobre nuestra aplicación! Agradecemos sus amables palabras y estamos encantados de haber podido ayudarlo. - Lea, Rivo Support Manager

July 6, 2022

I was looking for a pop-up app, and was recommended this one. Haven't gotten around to trying the app yet, but my initial experience with Lance, has been nothing short of absolutely amazing. In my entire life, I have never..EVER..had such an amazing experience with any support executive. He complimented my products, immediately provided the support I required and provided me with the sweetest most polite conversation. Really made my day. Amazing work. Never let him go!!!

AQUO
United Arab Emirates
28 minutes using the app
TYDAL replied July 6, 2022

Wow! 🤩 This review made our day! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

May 26, 2022

Amazing customer service! fast, friendly and very helpful! Super impressed! Lance was of great service to me, and helped me get my app up and running. happy customer!

Mella Moon
South Africa
28 minutes using the app
TYDAL replied May 26, 2022

We're so excited that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

October 31, 2022

Support is No.1 in the world. Fast, funny, kind,... no comment. Plugin? Works perfect and it is easy to use.

Šamponi.si
Slovenia
28 minutes using the app
TYDAL replied October 31, 2022

Awesome! We're so glad that you are happy with our app and customer support! If you have any further questions or experience issues along the way, just let us know. Our team will be delighted to assist you. 🙂 Thanks, Kevin

November 21, 2022

Sehr einfache App und schnell zu verstehen. Der Service ist eine 10 von 10, welchen man nicht besser beschreiben kann.

AZALEA.
Germany
28 minutes using the app
TYDAL replied November 22, 2022

Wir freuen uns sehr, dass Ihnen unsere Dienstleistungen gefallen! Ihr Lob in Ihrer 5-Sterne-Bewertung freut uns sehr! 🙂 Danke, Kevin

July 5, 2022

I'm looking forward to using this app. Just had a chat with Betty from support and she was brilliant, so helpful and nice.

Livid Lava
Norway
28 minutes using the app
TYDAL replied July 5, 2022

Excellent! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

November 17, 2022

Very nice app & team behind it! For free as to date... Hopefully it stays free. Support team is also very kind!

Banana Leaf
Germany
27 minutes using the app
TYDAL replied November 17, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 20, 2022

super easy to use! ---------------------------------------------------------------------------------

Seiko
Canada
27 minutes using the app
September 20, 2022

We installed this app for a discount coupon pop-up and it's the perfect app that checks all the boxes. An added bonus - the customer support executive (Paul) was extremely helpful! The overall experience is really good and well-thought. Kudos to the team!

World of Cerene
India
27 minutes using the app
TYDAL replied September 20, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin