Reviews (4,642)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.

July 14, 2022

Easy to use, easy to customize. I'm using it to capture email addresses of new customers and offer them a first time discount. Amazing functionality for a free app!

Solstice Hot Sauce
United States
29 minutes using the app
TYDAL replied July 15, 2022

We appreciate the 5-Star review! 🙌 These reviews make our day here. Thanks, Kevin

May 9, 2023

Great service! I was able to get help right away using the chat feature and even received some free tips about my site! Thanks Paul!

Kit Masx
Canada
29 minutes using the app
TYDAL replied May 9, 2023

Thank you for your kind words! It's always a pleasure to help our customers. We appreciate your business and hope to continue providing great service to you in the future! - Lea, Rivo Support Manager

June 15, 2022

Abbie was super helpful, taught us a bunch of things we didn't know. We were a bit unsure of this product and its features, but the integration has been super easy and the staff extremely helpful. I cant believe we didn't find them sooner.

Kawai Creations
United States
29 minutes using the app
TYDAL replied June 15, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 13, 2022

Abbie is awesome! She's a real person, not a bot. And she is lovely and wants to help you! Would definitely recommend.

Doggy Anchor
Australia
29 minutes using the app
TYDAL replied March 14, 2022

Thank you for your kind words and for recommending us to the Shopify community. If there's anything else we can do, please let us know. Happy to help out in any way we can. ✨ Best wishes, Kevin

June 12, 2022

Perfect app. Very useful and easy to use.
Trish provided me a super good service, very quick and professional.

TheLightMonster
Australia
29 minutes using the app
TYDAL replied June 13, 2022

Glad you love our app, and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best wishes, Kevin

July 19, 2023

Nice App and supportive team.
Quick response time and they really know what thet a doing.

Keep it up.

Vandana Light Healing - Divine Light Healing MP3s
United States
29 minutes using the app
TYDAL replied July 26, 2023

Thanks a bunch for your kind words on our app and our team! 🙌 We're thrilled you had a great experience with us. 😊 We're here to help whenever you need it.
- Lea & Rivo Team

November 15, 2022

Sembra tutto ok, app per creare popups, l'assistenza è molto veloce in inglese e anche molto efficiente.

Giabi Accessorize
Italy
29 minutes using the app
TYDAL replied November 15, 2022

Eccellente! ✨ È musica per le nostre orecchie che tu sia felice della nostra app! Facci sapere se sorgono domande o se possiamo aiutarti lungo il percorso. Grazie Kevin

June 16, 2022

This app allows me to create and customize pop ups on my website. Their customer service is lovely and supportive. I spoke with Abbie who is super sweet and even made some very helpful suggestions about my store setup (with my consent - no unsolicited advice here). Thanks Abbie

westcoastsenses
Canada
28 minutes using the app
TYDAL replied June 17, 2022

I am so glad that you are happy with my service. Thank you so much for the kind words and 5-stars! Best regards, Abbie

October 19, 2022

First off the app is amazing. Thee pop up feature will grab my customers attention. Secondly Therese was so helpful and even give me a tip on how to improve my website 11/10 service.

Nineteen92
Canada
28 minutes using the app
TYDAL replied October 19, 2022

We're so glad you love our app and customer support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 All the best, Kevin

November 16, 2022

This app is easy to use and has great customer service. Enquiries were responded to instantly and Pete was very kind and helpful.

Speak as One
United States
28 minutes using the app
TYDAL replied November 16, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin