Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

August 14, 2022

Simply awesome customer attention from Pete @ Rivo! He saw our store, followed our social media, and removed the Rivo logo, everything in a matter of minutes. With this level of customer service, we'll be checking out Rivo's other products as well. Great job guys!

Let's Build Ukraine, Inc.
United States
20 minutes using the app
TYDAL replied August 15, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for using our app! 🤩 Let us know anytime if there's anything else we can help you with. Much appreciated, Kevin

January 20, 2023

I found the help through the chat from the pop up window very helpful, and easy to follow instructions. thank you

Abigail Fox Designs
United States
20 minutes using the app
TYDAL replied January 22, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

November 1, 2022

Customer Service is great, they help setting the app and even allowed to use my own branding. Thanks!

Cykel Rack
United States
20 minutes using the app
TYDAL replied November 1, 2022

It's music to our ears that you are happy with our customer service! Thank you so much for the 5-stars! Cheers, Kevin

January 14, 2023

The app is very user-friendly and customer service is awesome. Mica was so patient and kind. She answered all of my questions and provided photo guides. I highly recommend!

Divinity Cosmetic Supply
United States
20 minutes using the app
TYDAL replied January 16, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

May 11, 2022

I highly recommend this app. Amazing customer service. The online support was very fast and efficient.

Hibe Home
United Kingdom
20 minutes using the app
TYDAL replied May 11, 2022

Thank you for the 5-stars and for recommending us to the Shopify community! Best regards, Kevin

October 14, 2022

Mica was a joy to work with. Very great energy and joy to communicate with. Helped me with this amazing app! Thanks for amazing customer service!

The Witchters
United States
20 minutes using the app
TYDAL replied October 14, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

July 8, 2022

I love that the app is free and easy to use. The support team (Alex) responded immediately to help me resolve issues as well. Would definitely recommend using this app.

Urban Woof Australia
Australia
20 minutes using the app
TYDAL replied July 8, 2022

So pleased that we were able to help resolve your issues. Thank you so much for your kind words and for recommending us! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Best wishes, Kevin

December 6, 2022

Great app, very intuitive and to the point. Therese helped me with everything I need to begin. I'm sure my clients will love the discount :)

Guava Home
Brazil
20 minutes using the app
TYDAL replied December 6, 2022

Awesome! Thank you so much for leaving a 5-star review! 🙌 We are always here for you anytime you need us. Cheers, Kevin

August 11, 2022

She was great! very pleased so far with the service. She was great! very pleased so far with the service.

The Bug Factory
United Kingdom
20 minutes using the app
TYDAL replied August 11, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

October 24, 2022

Pete was a good assistant he helped me very much. I love this app!
I'm testing this app so far I'm very impressed

thehealingmoss
Canada
20 minutes using the app
TYDAL replied October 25, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin