Reviews (4,646)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

November 22, 2022

Quick and easy, exactly what we wanted! So happy with the service and the end result. It literally took 10 minutes.

heymamawolf
United States
19 minutes using the app
TYDAL replied November 22, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

December 8, 2022

yes worked very well tested it out, and mica helped me she was amazing.
I really recomend working with this app and MIca.

BEAUTY BY FLORIJE LLC
United States
19 minutes using the app
TYDAL replied December 8, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 16, 2022

Lance was super helpful in helping me implement this app! He also gave me some tips on how to improve my site!

SKIVVI
United States
19 minutes using the app
TYDAL replied November 16, 2022

Wonderful! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin

May 31, 2022

The staff on the chat were very helpful. Super friendly and quick to enact. I havent used the app yet, as I am just setting it up, but looks very user friendly.

Pia Designs
Australia
19 minutes using the app
TYDAL replied May 31, 2022

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

September 8, 2022

I got help from Lance. He was super helpful. Had immediate responses and gave me answers immediately. was very happy with the help I got today

velobsb
United States
19 minutes using the app
TYDAL replied September 9, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

July 5, 2022

By far the best customer support of any app I tried (support by Lance). Thank you for unlocking the extra features. Can't wait to start using the app and see it bring results.

Macrame Spaghetti
Italy
19 minutes using the app
TYDAL replied July 5, 2022

Thank you so much for leaving a 5-star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

October 18, 2022

We are installing this app and it is super easy to work with. It also comes with great customer support (Thanks Maria!)

Bloc Shop
Canada
19 minutes using the app
TYDAL replied October 18, 2022

Awesome! We truly appreciate you installing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

August 18, 2022

J'ai installé l'App, bon support de la part de Paul qui m'a supprimé le logo Rivo et qui a débloqué des fonctionnalités supplémentaires, support très rapide et dans la bonne humeur.
Je recommande !

Mutyne
France
19 minutes using the app
TYDAL replied August 18, 2022

Merci beaucoup d'avoir choisi notre application ! Nous sommes très reconnaissants pour vos aimables paroles et pour nous avoir recommandés à la communauté ! Si jamais vous avez besoin d'aide supplémentaire en cours de route, faites-le nous savoir. Nous sommes toujours là, heureux de vous aider. Très apprécié, Kévin

September 2, 2022

Super customer support, very friendly and helpful staff! Jel from Rivo helped navigating the app as well as shared some helpful tips towards my own site! Best pop-up app and people behind it? Most probably!

Blueprint Fashion EU
Latvia
19 minutes using the app
TYDAL replied September 2, 2022

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

September 8, 2022

Easy to set up and instant helpful customer service. Haven't use the app yet but initial impressions are very good and exactly what I'm looking for.

Forth Craft and Designs
United Kingdom
19 minutes using the app
TYDAL replied September 8, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin