Reviews (4,653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Can't say thank you enough to Laurence on the support team! Incredibly helpful and kind! Completed my request quickly and sent over a number of resources/guides!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
I'm just getting started with this app, and still have some tweaking to do before our popup is live, but customer support was phenomenal and left a great first impression!
We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks, Kevin
service was amazing, was fast and helpful
gets the job done and its free
would recommend for sure...
We are so pleased that you are happy with our service. Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin
Great customer service. One small improvement that could be made is customisable pop up shape and size without using code. We are not all coders :)
Easy to use and Arianne was very helpful! Using the app has been easy and quick to follow along to create pop ups.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks, Kevin
Great and fast customer support, Very happy with the service. I found what I was looking, I recommend them 100%
Thank you so much for taking the time to leave us this lovely review! We're thrilled that you had a great experience with our support team and found what you were looking for. We appreciate your recommendation and look forward to serving you again in the future! - Lea, Rivo Support Manager
Currently using this, honestly has the same features as the paid ones but is easier to use and it's completely free. It's a no brainer, get Rivo for your email popups!
Thanks for the 5-Star review! We truly appreciate you using the app. If you have any other questions or need help along the way, just let us know. Our team will be pleased to help you. Much appreciated, Kevin
Pete exceeded with their customer service while fixing my problem! I deff. Recommend this app. Thanks again
I had the best customer service experience ever!! She was so helpful, she responded so quick and even suggested some new apps and changes to better my site and I am so excited for it all. I am so glad I downloaded Rivo Popups instead of any other app.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.
All the best, Kevin
This app is super user friendly and flexibly. By far, though, the best part of using this app is the customer service by Lance. He was quick to make adjustments that I asked for, gave me some free additions, and provided amazing support while I created my pop-up. Well done!!!!
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin