Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Use this app to my Shopify store . Works pretty well and i definitely recommend it . Remarkable customer service
Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin
The app was really user friendly and Vicky was very responsive. She helped me with all of my questions to make my experience as easy as possible!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin
Good app. Therese was really helpful with setting up! I'm able to customise the popup so it matches with my brand which is great. Would recommend
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
I used this app for a pop up tool. Said I could remove the 'powered by Rivo' wording by talking to an advisor in the chat box, i assumed it would be a marketing ploy but actually it WAS compltley free! I spoke to Jel who could not have been more helpful and added some extra benefits to my account. Thanks!
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin
Lance helped me so much with this app and how to navigate other things on my website. This app helped me customize a pop up to get more subscribers(that also looked great on my website) and also customized other things on my website. I highly recommend.
So glad that you like our customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Have not set it up yet, so far the customer service was great, Mica has been extra helpful, great Customer Service
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin
Fantastic customer service. Replies within minutes! Great app and doesn't slow down site speed at all.
Thank you for the feedback! We're thrilled to hear you had a fantastic experience with our support team. Ensuring our users' experience is top-notch is our number one priority. Let us know if you need anything else! - Lea, Rivo Support Manager
First time using this app for my store. The Online help is very supportive thank you. I am looking forward to using the features
Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out any way we can. 😊 Cheers, Kevin
Honestly, Abbie was the best customer service rep and gave me the best and easiest experience!!! My issue was solved in minutes and I actually received more help than I knew I needed. Great work. I am definitely #TeamRivo .. Thanks Abbie.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Used the app today to create a pop up to capture more emails for my storefront. The templates were easy to navigate and perfect for what I needed. I was also helped by Paul today, who was very pleasant and efficient in answering my questions. Great customer service.
Wonderful! We are always here to help, and super excited that our app is perfect for your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin