Reviews (4,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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Have not set it up yet, so far the customer service was great, Mica has been extra helpful, great Customer Service
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin
Fantastic customer service. Replies within minutes! Great app and doesn't slow down site speed at all.
Thank you for the feedback! We're thrilled to hear you had a fantastic experience with our support team. Ensuring our users' experience is top-notch is our number one priority. Let us know if you need anything else! - Lea, Rivo Support Manager
First time using this app for my store. The Online help is very supportive thank you. I am looking forward to using the features
Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out any way we can. 😊 Cheers, Kevin
Honestly, Abbie was the best customer service rep and gave me the best and easiest experience!!! My issue was solved in minutes and I actually received more help than I knew I needed. Great work. I am definitely #TeamRivo .. Thanks Abbie.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Used the app today to create a pop up to capture more emails for my storefront. The templates were easy to navigate and perfect for what I needed. I was also helped by Paul today, who was very pleasant and efficient in answering my questions. Great customer service.
Wonderful! We are always here to help, and super excited that our app is perfect for your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
easy to use!!! friendly user enviroment! I loved it easy to use!!! friendly user enviroment! I loved it
Nice app with a very helpful support team! They react very fast and try everything to solve your issues! :)
We appreciate you leaving a 5-star review! If there's anything else we can do along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best wishes, Kevin
I needed some assistance and Lance was quick to respond! Very Professional and Knowledgable! Can't wait to explore the app more!
Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
The Rivo c/s member Vicky was very helpful and friendly. Totally looking forward to this apps features.
Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
I recently started using Rivo pop-ups and they have been a game-changer for my business. The pop-ups are easy to set up and customize to match my branding.
SUPPORT IS 100% LOVE IT!
Thank you so much for your feedback! We strive to provide the best support possible. We're thrilled to hear that you loved our app and support team. Don't hesitate to reach out if you need any help in the future! - Lea, Rivo Support Manager