Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Good service, thanks! Works fast, got to wait for only a couple of minutes for the support team and everything was DONE.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Hi my name's Lucmann Cadeau just a web designer and i was searching for a pop up email i found rivo it s so nice and fresh also the customer service is totally 24/ available and kind i had the pleasure to chat with Maria today that was awesome and give me advice and help thx you so much Maria.. Highly recommend this app
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Abbie was awesome, she answered all my questions and went above and beyond with complimenting what i aws working on. She is a gem. thansk alot, im pleased
Thank you for your kind words! We're glad to know that we've been able to meet your needs and are always here to support you in any way we can.
Cheers, Kevin
Abbie was so helpful and kind! She went up over and beyond to make my experience pleasant!
Thrilled to hear you had such a pleasant experience! We're proud of our team for going above and beyond. Your kind words mean a lot to us. Thank you!
- Kevin & Rivo Team
GREAT APP VERY EASY TO SET UP. BUT IT HAS BUGS WHEN COLLECTING EMAILS. I AM TESTING THE APP PERSONALLY BY PUTTING MY OWN EMAIL AND IT RESPONDS AS INVALID EMAIL, TRY AGAIN
Hi Andrea,
Lea here from Rivo. Thank you for bringing this to our attention. I've sent you an email to dive deeper into the issue and find a solution.
We're dedicated to getting this all sorted out with you, so please don't hesitate to reply to the email thread or contact me directly at lea@rivo.io.
We look forward to your response!
I'm loving this app & the service by Abbie was wonderful! She went above & beyond to help me. Thank you so much!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Great customer service, even for the free version subscribers!
Thank you! We're committed to providing great service for all our users, free version included. Your feedback is much appreciated!
- Kevin & Rivo Team
I really enjoyed the app. It was easy to use and the customer service was phenomenal. Abbie took care my problem quickly and she was extremely friendly.
Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! Best wishes, Kevin
Es una aplicación que debes tener, nos ha servido mucho. Además el equipo de atención al cliente resuelve tus dudas rápidamente.
Me alegro de que te guste nuestra aplicación y de que hayamos podido ayudarte con tu inquietud. ¡Muchas gracias por su tipo palabras y 5 estrellas! 😊 Muy apreciado, Kevin
I used the app to create an opt-in banner for my home page. I had some questions and Lance from support was very helpful and quick! The Rivo app is exactly what I was hoping to find in the app store.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin