Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

February 12, 2022

easy to use!!! friendly user enviroment! I loved it easy to use!!! friendly user enviroment! I loved it

Merch_55
Mexico
About 1 year using the app
February 27, 2024

Top customer services, quick response, highly recommended!

剩雅客书店 SYKBooks
Canada
9 months using the app
TYDAL replied February 29, 2024

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & TYDAL Team

October 14, 2022

Nice app with a very helpful support team! They react very fast and try everything to solve your issues! :)

Sanbimu
Germany
About 1 year using the app
TYDAL replied October 14, 2022

We appreciate you leaving a 5-star review! If there's anything else we can do along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best wishes, Kevin

November 11, 2022

I needed some assistance and Lance was quick to respond! Very Professional and Knowledgable! Can't wait to explore the app more!

Luzecitas Boutique LLC
United States
About 1 year using the app
TYDAL replied November 15, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

June 21, 2022

The Rivo c/s member Vicky was very helpful and friendly. Totally looking forward to this apps features.

GetUpGetFit Tees
United States
About 1 year using the app
TYDAL replied June 22, 2022

Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

April 29, 2023

I recently started using Rivo pop-ups and they have been a game-changer for my business. The pop-ups are easy to set up and customize to match my branding.
SUPPORT IS 100% LOVE IT!

AINESEY BEAUTY
United States
About 1 year using the app
TYDAL replied May 1, 2023

Thank you so much for your feedback! We strive to provide the best support possible. We're thrilled to hear that you loved our app and support team. Don't hesitate to reach out if you need any help in the future! - Lea, Rivo Support Manager

Edited December 11, 2022

The installation and ability to customize the pop-up were very easy. Also chatted with Lance to remove the Rivo logo (which by the way is FREE), and he provided a few tips that I had not even considered to improve my site.

Can Do Kingdom Kids
United States
About 1 year using the app
TYDAL replied December 12, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you like the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

June 1, 2023

Abbie was an amazing agent, she helped me figure thing out and even gave me some advice on my own website, love the app already.

GoonZ
United States
About 1 year using the app
TYDAL replied June 2, 2023

Thank you so much for your review! It's wonderful to hear that our team was able to assist you and share some advice. We're thrilled that you're loving our app, and we look forward to providing even more value in the future. - Lea, Rivo Support Manager

August 19, 2023

Mica is an absolute rockstar! Enabled CSS customization, sweet as can be, and a free 'Powered by Rivo' removal! Plus, she introduced me to favicons. The best experience ever!

MazeKickzSA
South Africa
About 1 year using the app
TYDAL replied August 22, 2023

So glad to hear that you had a great experience with the app. Your kind words truly mean a lot to us. Thank you for taking the time to share your feedback!
- Lea & Rivo Team

December 7, 2022

Great service provided by Abbie to me in setting up the popup app. Hopefully will allow me to build my email marketing list and best of all the app is free. Thanks Rivo and Abbie.

The Plant Boys
Australia
About 1 year using the app
TYDAL replied December 7, 2022

So glad that we were able to help set up the app. 🤩 Feel free to reach out to us anytime if you have any further questions or if we can help in any way. All the best, Kevin