Reviews (4,634)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 27, 2023

I recently had the pleasure of using this app and I must say, I am really impressed. What truly sets this app apart is the exceptional customer support . They were quick to respond to my questions and provided me with helpful solutions. Overall, I highly recommend this app. Thanks again Abbie.

SHAYSTA
Netherlands
Over 1 year using the app
TYDAL replied February 27, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. 😊
Best regards, Kevin

February 24, 2022

great and fast customer service; got right to it, no extra fluff and was able to handle everything in a timely manner

Pink Sweetheart
United States
Over 1 year using the app
TYDAL replied February 24, 2022

Thanks for the 5-Star review! We truly appreciate you using the app. Much appreciated, Kevin

November 28, 2022

Absolutely brilliant customer service and support, Rivo has definitely done it right. So glad I found this app! Thank you so very much. We 100% recommend.

Hairtheway
Singapore
Over 1 year using the app
TYDAL replied November 28, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

June 2, 2022

betty support is good, and very helpful.. good to have him support my request. this app is better than klaviyo opt in app.. easier to use

Nylon Belt
Singapore
Over 1 year using the app
TYDAL replied June 2, 2022

It's music to our ears that you are happy with our app and customer support. Thank you so much for the 5-star feedback, and we greatly appreciate you using our app! ✨ Best wishes, Kevin

June 29, 2022

Amazing app that works really well to our business and not forgetting Betty, she was honestly the best support I have ever received. Above and beyond.

The Kapco
Philippines
Over 1 year using the app
TYDAL replied June 29, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

July 14, 2022

This app has been one of the best decisions I've made in terms of downloading apps from shopify. I was helped and assisted by Alex who was wonderful and provided me with an incredible service!! Really impressed by everything and the genuine care the support team has for its users. 100% recommend!!

Sacred Serendib
United Kingdom
Over 1 year using the app
TYDAL replied July 14, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

May 7, 2022

Very good customer service Trish was very nice and responsive she help me in removing the branded logo from the chat for free and she gave nice suggestions

CLEMSE
United States
Over 1 year using the app
TYDAL replied May 9, 2022

We really appreciate the 5-Star review and kind words! These reviews make our day here. 😊 Thanks, Kevin

April 14, 2023

O aplicativo cumpre um pouco mais do que promete.
Boas funcionalidades e excelente atendimento!
Obrigado!

ArmBrasil
Brazil
Over 1 year using the app
TYDAL replied April 17, 2023

Estamos muito felizes que você esteja gostando de nosso aplicativo e serviços! Muito obrigado pelo feedback positivo e avaliação! 🌟
Muitas felicidades, Kevin

March 30, 2023

Great and responsive help from the CS team and so far the app is doing what it's designed for. Keep up the good work!

s/ash & para//el
Hong Kong SAR
Over 1 year using the app
TYDAL replied March 30, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed.
All the best, Kevin

October 29, 2022

Very good service and very quick with response! I recommend anyone who needs a pop up for their website to give Rivo a go!

Wild N Winning
United Kingdom
Over 1 year using the app
TYDAL replied October 31, 2022

We are so pleased that you are happy with our services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin