Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 10, 2022

La meilleure application pour les pop-ups et un support de qualité , toujours à l'écoute et réactif.

SimpleStreet
France
About 1 year using the app
TYDAL replied November 10, 2022

Impressionnant! Merci beaucoup pour la merveilleuse critique 5 étoiles! 🌟 Très apprécié, Kévin

August 24, 2022

AMAZING customer service and a great app! simple and free! Will also be trying out their loyalty app. Thank you!

Chugach Wood Co.
United States
About 1 year using the app
TYDAL replied August 24, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 24, 2023

Great customer service.

Shri Beauty, Fashion, & Accessories
United States
About 1 year using the app
TYDAL replied November 28, 2023

Thanks a lot! We're thrilled to hear you enjoyed our customer service. Your satisfaction is our top priority.
- Lea & Rivo Team

May 30, 2022

had some help from Betty - friendly, quick & easy customer service! Love how simple it is to get assistance

Zietti
Australia
About 1 year using the app
TYDAL replied May 30, 2022

Thank you so much for the fantastic feedback and kind words! 🤩 Much appreciated, Kevin

October 19, 2022

I really like this app for creation of email pop-up. The interface is so intuitive and the customer service is just amazing!

LAKONIQUE
Canada
About 1 year using the app
TYDAL replied October 20, 2022

So glad that you like our app and services! 🙌 Thank you for the positive review! Cheers to success to you and your business! All the best, Kevin

June 27, 2022

Setting up my site has been so easy , looking for the ideal app to assist in customer conversion was a need, stumbled onto this app and was helped by a very friendly and super efficient support employee. thank you !

She's Cheyna Bespoke Gifting
South Africa
About 1 year using the app
TYDAL replied June 27, 2022

Thanks for the 5-Star review! We really appreciate you using the app! If you have further questions or experience issues along the way, just let us know Our team would be pleased to assist you. 🍻 Cheers, Kevin

November 23, 2022

I used to app to help with my email list. Jel did a great job removing the link from the app. Thank

JYvaespaandwellness
United States
About 1 year using the app
TYDAL replied November 23, 2022

Thank you so much for the positive 5-star review! 🌟 We appreciate you using our app! Much appreciated, Kevin

Edited January 21, 2023

abbie was an amazing help, she even went above and beyond to provide the best customer service and liked my fb business page.
1.21.2023 = Jel was such a great help, gave me a tip to help my store, very polite and responsive, another great customer service in the books.
thank you JEL

Beautifuleverydayshop
United States
About 1 year using the app
TYDAL replied October 21, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Cheers, Kevin

July 11, 2022

Their customer service is phenomenal!!! I honestly can't believe its free lol. It's currently 9:15pm pst and Vicky was promptly available to answer all my question on the live chat! AWESOME!!!!!!!

ShopFreeFew
United States
About 1 year using the app
TYDAL replied July 11, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

July 15, 2022

Thank you very much for your help. Thank you for being so kind and willing to resolve the client's situation. Very grateful for the service.

My Stylish and More
United States
About 1 year using the app
TYDAL replied July 18, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin