Reviews (4,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.
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I got this app today and loved the ease of use and navigation. Very beginner-friendly to set up. I would recommend this app because of the excellent customer service delivered by Abbie. This assures me that my problem would be resolved quickly whenever I face any challenge with RIVO Apps. The prompt response to my inquiry was amazing. My concerns were resolved in the call. Other solutions that could help my website were suggested. The tone and the mood of the conversation were very friendly and supportive. It felt like walking to a physical office and being helped by an expert. Kudos to Abbie for the extraordinary customer experience. You are the best. Thanks.
Thank you so much for your feedback! So glad to know that you loved our app. 🙌 We appreciate your recommendation and are always here to help you with any challenges.
- Lea & Rivo Team
This app is great there’s a lot of customizations for free and the customer service is great. I think is a great app. Paul was really supportive and guide me through the process really awesome.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! All the best, Kevin
very simple and easy to use and looks great too, Customer service is also very good. Therese was my assistant and she helped me with everything right away. Highly recommended for growing your customer email list.
What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! 🚀 Cheers, Kevin
Pete was very helpful and solved my problem very well. thank you very much. This is a nice and free application.
Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Kevin
Was so helpful and kind. Excellent customer service!!! :) Lea, was knowledgeable and gave me suggestions to improve my business. Thank You Leah!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin
Trish was very helpful with removing the saying at the bottom of my popup, snd also help with some marketing ideas for my business.
Your review means the world to us! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Great service, Betty was really helpful and the pop up looks great! Also very easy to work with and edit!
Thanks so much for the thoughtful 5-Star review! 🤩 Cheers, Katherine
This app is great and the customer service is amazing! I was impressed with how easy it was to get help and quick answers. Vicky went above and beyond to help me. Would recommend!
Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin
I just started using this app and so far so good, it's really easy to use. Lance was really helpful! not only he helped me removed the Rivo branding, he also gave me a guide on how to customize my pop up.
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin
I would Like to thank Therese for her help. She is awesome! I could not had
done it without her. Thank you so much.
Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin