Reviews (4,634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effectiveness in building mailing lists and offering customizable pop-up deals that enhance customer engagement and conversion rates. It is praised for its seamless Shopify integration, user-friendly design, and valuable features like smart triggers and precise targeting, even in the free plan. The app is noted for its quick setup, intuitive operation, and robust email capturing performance. Customer support is particularly commended for being responsive and helpful, with staff members like Jamie, Sam, and Arianne receiving specific praise for their exceptional service. This app is considered a valuable tool for improving marketing efforts and customer interactions.
Refine
-
By rating
OMG PAUL IS AMAZING!!! I was so confused and stressed out on making my website better but WOW, after working with Paul, i feel so much relief and joy ! He answered all of my questions and he went ABOVE AND BEYOND to help! He helped me make the adjustments that I was looking for and he also sent me a few links to help educate me on the importance on coding! Now my website looks better than before and i owe it all to Paul!!
Thank you Paul for making my day and being such a joy !!
We're humbled by your kind words and grateful for your support! It's always wonderful to hear that our services have made a positive impact on our customers. We'll continue working hard to provide the best possible experience for everyone who chooses us.
Best wishes, Kevin
Great service from Jel! Responded quickly and helped me with everything I needed! She’s the best. Thank you for being so quick to our needs!
So pleased that we were able to help you with what you need. Thank you so much for the 5-stars and for using our app! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Awesome user-friendly app! Easy to use! Plug and play everything! Outstanding and prompt customer service!
Thanks so much for the 5-Star review! We greatly appreciate you using the app. 🙌 Cheers, Kevin
A lady called Lalaine was really helpful and sweet to talk to. She answered the questions I needed to be answered and fixed them.
Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 If you have further questions along the way, please let us know. Happy to help out in any way we can. Much appreciated, Kevin
I absolutely love this app! Its customization features are easy to navigate and personalize. Vicky was also extremely helpful when it came to making my pop up look professional. She was absolutely lovely, and shared a lot of interest in my store and products. One of the sweetest customer service reps I've ever spoken to! <3
So glad that you love our app and customer services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
App works well and does exactly what I was hoping for. After a little chat with the customer service I could remove their branding (for free). Very thankfull that I can use this service for free giving there are already so much area's you need to invest as a starting business.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping new businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin
So far, so good! And completely free? I'm almost wondering if this is too good to be true. And is Abbie even real? She's great. Well done.
Wonderful feedback! ❤️ So glad to hear you had a 5-star experience with our customer support! Thanks so much for the positive review and feedback! Best wishes, Kevin
Using this app is easy and the support was excellent. When it came to removing the Rivo branding it was no problem. Excellent!
Thank you for the wonderful review! We appreciate you using our app and for helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
super helpful customer service many thanks! Five Stars super helpful customer service many thanks! Five Stars
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Mel is awesome! She really helped me a lot with installing this new app. Thanks again, Mel for all your help!
Thank you so much for your kind words! I'm thrilled to hear that we were able to assist you with the app installation. If you ever need help again, don't hesitate to reach out. - Lea, Rivo Support Manager