Reviews (4,647)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to effectively build mailing lists and capture customer emails, often through incentives like a 10% discount. It's praised for its easy installation, user-friendly customization, smart triggers, precise targeting, and seamless integration with Shopify. The app also offers detailed analytics that help in optimizing marketing campaigns. Performance is noted as quick and reliable. Customer support, especially from staff members like Jamie and Sam, is frequently commended for being responsive and helpful.

January 31, 2022

Was so helpful and kind. Excellent customer service!!! :) Lea, was knowledgeable and gave me suggestions to improve my business. Thank You Leah!

avigbor
United States
About 1 year using the app
TYDAL replied January 31, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin

April 12, 2022

Trish was very helpful with removing the saying at the bottom of my popup, snd also help with some marketing ideas for my business.

laniposhco
United States
About 1 year using the app
TYDAL replied April 13, 2022

Your review means the world to us! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

Edited March 21, 2022

Great service, Betty was really helpful and the pop up looks great! Also very easy to work with and edit!

A.G Furniture UK
United Kingdom
About 1 year using the app
TYDAL replied March 25, 2022

Thanks so much for the thoughtful 5-Star review! 🤩 Cheers, Katherine

Edited June 26, 2022

This app is great and the customer service is amazing! I was impressed with how easy it was to get help and quick answers. Vicky went above and beyond to help me. Would recommend!

SagMoon Paper Co.
United States
About 1 year using the app
TYDAL replied June 27, 2022

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin

October 2, 2022

I just started using this app and so far so good, it's really easy to use. Lance was really helpful! not only he helped me removed the Rivo branding, he also gave me a guide on how to customize my pop up.

Enchanting Wear
United States
About 1 year using the app
TYDAL replied October 3, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin

December 18, 2022

I would Like to thank Therese for her help. She is awesome! I could not had
done it without her. Thank you so much.

Siccreationz Dope Designz
United States
About 1 year using the app
TYDAL replied December 19, 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

July 25, 2022

It does exactly what it is made for. Customer service made my day Arianne to be exact! Been testing it for some days and I haven't had issues!

GLOVEBITE
Cyprus
About 1 year using the app
TYDAL replied July 26, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

November 26, 2022

The app is great and Lance was super fast to help me! I really appreciate the help, fast response and easy support!

Cymone Cosmetyx
United States
About 1 year using the app
TYDAL replied November 27, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

June 22, 2022

super bien merci j'ai installer cette application pour permettre a mes clients de bénéficier de la remise grâce a l'inscription

Sara mastoura
France
About 1 year using the app
TYDAL replied June 22, 2022

Merci pour l'avis 5 étoiles ! 🌟 Nous apprécions grandement que vous utilisiez l'application. Cordialement, Kévin

January 30, 2023

Arianne was very helpful when I was having an issue with my pop up no longer working after changing my store's theme. Got my issue resolved in mere minutes and provided other helpful feedback for my store as well. So grateful!

Charlotte Drive
United States
About 1 year using the app
TYDAL replied January 30, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin