Reviews (2,344)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.

September 22, 2021

I Love this app! Great help and my customers love it too. Staff is super helpful would definitely recommend

Pearly Moon
United States
7 months using the app
March 27, 2023

Abbie of Rivo gave me exceptional service. She was kind, and prompt in responding to my questions. I highly recommend this service/app and make sure you get Abbie :-)

J'LOUZ BEAUTY
United States
7 months using the app
Rivo replied March 28, 2023

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us.
All the best, Kevin

February 1, 2023

GREAT APP IF YOU ARE FIRST STARTING OFF. TODAY IS LAUNCH DAY OF MY WESITE SO I'LL SEE HOW IT GOES WHEN PEOPLE START TO USE IT. MICA AND JEL WERE VERY HELPFUL WITH THE QUESTIONS I HAD PRIOR TO LAUNCHING

Vibrant Intentions
United States
7 months using the app
Rivo replied February 1, 2023

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! If you need at all, feel free to let us know. Our team here at RIvo will be delighted to assist you! 🙌 Cheers, Kevin

August 18, 2021

This app is nice, working well and very good support. Totally recommended and with good value. Good work

MeAngel.cz
Czechia
7 months using the app
Rivo replied August 18, 2021

✨ Thank you for the wonderful review! We appreciate you helping to share the word about us, and we're always here for you anytime! Cheers, Kevin

December 27, 2021

Amazing App! Helped me a lot with implementing the customer loyalty program and the rewards program.

Design Kaf
Egypt
7 months using the app
Rivo replied December 27, 2021

We really appreciate the 5-Star review! These reviews make our day here. 😊Thanks, Kevin

October 5, 2021

The app looks amazing I've added it to the shop for my customers to gain rewards it looks amazing and also free. Very helpful customer service that's also helped me thank you

RandR Creations
United Kingdom
7 months using the app
Rivo replied October 6, 2021

Thank you for the awesome review, RandR Creations! 🎉 We really appreciate you using the app. If you need anything at all, just let us know. Much appreciated, Kevin

July 12, 2023

Well, first off, the features of this module are well made, work great and the free plan offers more than you need to get your business up to speed. Plus, whenever you need something more, all you need to do is chat with the customer service and they'll happily unlock extra features for you.

It's all I need and I'm sure it will help my business grow, which in turn will make me very willing to pay for premium features.

That's a job well done, guys, right here!

Coffee Quest
Romania
7 months using the app
Rivo replied July 14, 2023

So happy to hear that you've had a great experience with our app! 🙌 Our team is always ready to assist you and go the extra mile. Thanks for the support! It means the world to us. 💙
- Lea & Rivo Team

Edited August 26, 2021

This app is a GAME CHANGER. My customers have been asking for a loyalty program for some time and Booster's app is perfect. They have a lot of great features and customization, but most importantly incredible, quick customer service! Very excited to see how this elevates our customer experience. Thank you! Update - amazing service and help from Lalaine! Thanks :)

SLATE SWIM
United States
7 months using the app
Rivo replied February 8, 2021

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊Cheers, Katherine

February 2, 2022

Tried x3 of a similar app, this was the most outstanding at a reasonable price range. Customer service as a whole was top notch and help from Bernice was great. Easy to use, and looks bug-free. Looks like we will be using this for the long run. Thanks!

The Islamic Decor
Singapore
7 months using the app
Rivo replied February 2, 2022

Awesome! Thank you so much for choosing our app! We are so grateful that you love our app and customer service! We are always here and happy to help in any way we can. Thanks so much for the amazing feedback and review. 😊 All the best, Kevin

November 11, 2021

So far it's been great! Had a question and received an immediate response. James was amazing! Excited to have this for my customers now!

Range Beauty
United States
7 months using the app
Rivo replied November 12, 2021

🤩 We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin