Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

November 1, 2022

By far they have an outstanding support team. They were able to answer all my questions and assist me. Thank you so much for your support Abbie.

1 New Age Outlet LLC
United States
4 months using the app
Rivo replied November 2, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! 🌟 If there's anything else we can help you with, just let us know. Much appreciated, Kevin

February 22, 2021

Incredible app! So easy to setup, doesnt slow your page speed down at all. when they say, its easy to setup, its incredible and whats best? Its free! :)

Cosmetical Beauty
United Kingdom
4 months using the app
Rivo replied February 24, 2021

Awesome! Thank you so much for the positive feedback and 5-star review! 🌟 Much appreciated, Katherine

Edited December 3, 2021

Good, thanks for your help and quick answer. I dont need 100 characters to tell I was satisfied, shopify should stop this minimum as it may remove many people from letting reviews

NØKO foods
France
4 months using the app
Rivo replied December 3, 2021

Thank you so much for leaving a review! 😊 We appreciate you using the app. If you have any questions or need help along the way, please let us know! We are here for you anytime. Best regards, Kevin

March 16, 2022

Customer service was fantastic! Pete was magnificent! Would recommend this app to anyone and everyone.

Vickys Toychest
Canada
4 months using the app
Rivo replied March 16, 2022

What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin

May 31, 2022

yes vous êtes génial Betty, dans tout ce que vous faîtes persévérez. Je vous transmets un message que j'ai reçu il y a bien longtemps! La joie est une décision, non pas un sentiment! Jésus vous aime

Dosatch
France
4 months using the app
Rivo replied May 31, 2022

Vos aimables paroles signifient le monde pour nous! Merci beaucoup pour les commentaires positifs et pour avoir aidé à partager le mot à propos de nous! 🤩 Très apprécié, Kévin

June 25, 2022

Easy to use app and super friendly support team. I use this app for all 3 of my websites and the rewards program keep bringing back clients.

Sydney Stretchers & Framing
Australia
4 months using the app
Rivo replied June 27, 2022

Awesome! 🤩 Thank you very much for using our app on 3 of your websites! We are so grateful for your positive feedback and 5-tar review! If you need anything at all, just let us know. Our team would be delighted to help you. 🍻 Cheers, Kevin

July 15, 2023

mica's help has been really useful, as well as giving me tips on how to improve the website - great team!

Northsportz
Canada
4 months using the app
Rivo replied July 17, 2023

Thanks so much for your kind words! It's been a pleasure assisting you and sharing those website improvement tips. 🙌 We're always happy to help in any way we can.
- Lea & Rivo Team

February 2, 2022

Easy to set up and support is very fast. We use the free version and you can still customize the text and colors.

BrownCastle Games
United States
4 months using the app
Rivo replied February 2, 2022

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩 Best regards, Kevin

May 29, 2022

Maria was beyond excellent. She went above and beyond. I am very satisfied! I was considering cancelling this app, but she has made me a lifer!

224 Metaphysical Store
United States
4 months using the app
Rivo replied May 30, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. We're always here to help. Cheers, Kevin

May 29, 2023

L'app e veramente bella l'unica pecca e la traduzione fai da te, ma per il resto e molto valida. L'assistenza e fantastica rispondono sempre e sono molto cordiali Pete e stato veramente cortese e disponibile ... grazie

Variety Store
Italy
4 months using the app
Rivo replied May 30, 2023

Grazie per la recensione! È bello sapere che ami la nostra app! Apprezziamo il feedback sulla traduzione e lavoriamo costantemente per migliorarla. Il nostro team è sempre qui per aiutarti e siamo lieti di sapere che il nostro team è stato in grado di fornirti un servizio eccellente. Grazie per aver scelto, Rivo! - Lea, Rivo Support Manager