Reviews (2,346)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.

January 27, 2022

I'm very excited to start using this app on my just launched store. Setup is very simple and Abbie made it a breeze. She responded almost instantly and was very patient answering my many questions. With competition stronger than ever this is the key for repeat customers!!

shine fitness
United States
3 months using the app
Rivo replied January 28, 2022

Thank you so much for choosing our app! We're happy you love the setup process and our customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always glad to help! All the best, Kevin

January 3, 2023

As always the customer service Abbie provides is like no other, always helps me in all ways shapes and forms. Thank you so much!

Pet Emporium LLC
United States
3 months using the app
Rivo replied January 4, 2023

Your positive review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

January 19, 2022

Great basic features for free. The customer service is great. Abbie was amazing and so very helpful answering my questions. Thank you again Abbie!

Gilded Extracts
United States
3 months using the app
Rivo replied January 20, 2022

Marvelous! Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin

March 19, 2022

Abbie is a rock star, awesome support, thank you so much. I love your Apps and will always use them on my sites, these guys know how to deliver awesome Apps that work great and help my website look great and really professional, thanks A++++++++++++++++

44below Australia
Australia
3 months using the app
Rivo replied March 25, 2022

Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine

September 20, 2021

i used this app to create loyalty program asked to confim my store in the chate they were were very quick to reply and help

McNasty Studios
United Kingdom
3 months using the app
Rivo replied September 20, 2021

Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

July 27, 2021

Great app, I really like this add up in my store, good customer service!! Thank you guys for your help.

Novelbabies
United States
3 months using the app
Rivo replied July 27, 2021

Thank you so much for the review! If there's anything else we can do please feel free to reach out at any time. 🙂 Regards, Kevin

June 5, 2023

Just love working with Arianne at Rivo. Fast reply, here to help me get the most out of the tool and we are just thrilled to be partnered up with them for our store!

Felicitails
United States
3 months using the app
Rivo replied June 7, 2023

Thank you so much for your kind words! We're glad to hear that our team has been able to help you make the most of the app. It's been a pleasure working with you and your store - Lea, Rivo Support Manager

February 3, 2022

I used the app to help reach new customers while retaining current customers. Aroll was AMAZING! Great!

Chaotic Serenity Boutique LLC
United States
3 months using the app
Rivo replied February 3, 2022

Thanks so much for the 5-stars and great review! 🌟 Cheers, Kevin

September 25, 2021

Great customer service helped me with all questions I had and was very professional with dealing with me

D’Ivoire by Diamond Cosmetics, LLC.
United States
3 months using the app
August 17, 2021

So far it's amazing! Easy to use and fast and friendly customer support! Excited to bring in new customers and keep my old ones with the help of this app!

Ponte Vedra Naturals
United States
3 months using the app
Rivo replied August 17, 2021

We are so glad that you love our app and service! Thank you so much for the 5-Star review. ✨ If you need anything at all, please let us know! Cheers, Kevin