Reviews (2,347)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.

May 16, 2021

Very easy to use... I needed something simple and easy to navigate for my customers and this definitely fit my criteria.

Designz By Dimplez
United States
About 2 months using the app
Rivo replied May 17, 2021

Awesome! Thanks so much for the positive feedback and 5-star review! 🙌 Best wishes, Kevin

February 17, 2023

Jal was an amazing help to me. They answered all of my questions, solved my problems, and even made awesome suggestions for my improvement. I love the features of the Loyalty and Referrals; its a great way to show appreciation to loyal customers and those who they refer. I'm a fan of all 3 Rivo apps.

InstaVibez
United States
About 2 months using the app
Rivo replied February 19, 2023

Thanks for being a valued customer and for using our apps. We're always here to help and support you, so if you need anything, just reach out to us.
All the best, Kevin

January 10, 2022

Comecei a usar e já gostei muito do suporte para duvidas e ajuda !
Estou explorando o APP ainda é facíl de usar e intuitivo.

PEGUESIM SHOP
Brazil
About 2 months using the app
Rivo replied January 11, 2022

Muito obrigado por escolher nosso aplicativo! Se você tiver alguma dúvida ou se pudermos ajudar ao longo do caminho, sinta-se à vontade para entrar em contato conosco a qualquer momento. Sempre feliz em ajudar da maneira que pudermos. 😊 Saúde, Kevin

January 19, 2022

Harleen assisted me with getting Rivo set up on my store. She was very helpful and her customer service was amazing.

All Things Destiney Boutique
United States
About 2 months using the app
Rivo replied January 19, 2022

Thank you for the wonderful review! We are here for you anytime. 😊 Best regards, Kevin

January 26, 2022

i really appreciate the customer service they give its very quick and efficient. i hope to use this again

Paw Stress Is Gone
United Kingdom
About 2 months using the app
Rivo replied January 27, 2022

You are so awesome! Thank you so much for the 5-Stars! If you need help along the way, just let us know. Cheers, Kevin

April 23, 2023

My referral is for Abby in support! I do like the app but the support is next level! Abby was so incredibly helpful and inspired me to keep working when I had lost all energy for the night! Giving me helpful tips and tricks to better my store! I came for the apps abilities but staying for the amazing support from individuals as amazing as Abby!

GameCoreCraft
United States
About 2 months using the app
Rivo replied April 24, 2023

Thank you so much for sharing your experience! We're glad to hear that our app and team were able to assist you and inspire you to keep going. We appreciate you as a customer and look forward to continuing to support your business! - Lea, Rivo Support Manager

October 21, 2022

I love Rivo for many reasons, one of them is friendly service. I wanna thank Rivo team for you excellent job, for this app that is very important to me. And a special thank to Paul for your time and your attention

Pulcherrimi
South Africa
About 2 months using the app
Rivo replied October 21, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 24, 2022

L'application est nickel, le service client est incroyable, il on su m'aider et meme offrire un service supplementaire encore merci

Bash&Deco
France
About 2 months using the app
Rivo replied November 24, 2022

Je suis ravi que vous aimiez notre application et nos services ! 🙌 Merci pour la merveilleuse critique, et nous apprécions vraiment que vous aidiez à partager le mot à propos de nous! Bravo à vous et à votre entreprise ! Bien à vous, Kévin

April 3, 2022

Super personable and supportive support team. Very quick to respond and help! Their apps work! I have had immediate success.

Simply Baby Company
United States
About 2 months using the app
Rivo replied April 4, 2022

We're so excited that our app has provided immediate results for your store! Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌 Cheers, Kevin

June 27, 2022

ABBIE is the best! She was very helpful and I will definitely be making better use of this app thanks to all her help! Thank you so much :)

Kyojin Clothing
United States
About 2 months using the app
Rivo replied June 29, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin