Rivo Loyalty & Referrals , 2,004 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its range of features including pop-ups, loyalty programs, and customer reviews. They value its advanced targeting options and effective loyalty program that rewards customers for various actions. The integration of customer feedback into product pages is seen as a boost for conversions and brand credibility. Merchants praise the easy setup, customization options, and intuitive interface. The customer support team is described as responsive and professional. The app also offers a free version for small businesses to test its functionality. It's recognized as a valuable tool for increasing customer engagement and repeat purchases.
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I haven't started using this as our website hasn't opened, but I have installed it and gone through the settings, and been talking to their live chat support. Super seamless and easy experience so far. Cannot fault the team or software. The software gives you all kinds of options to generate rewards, I think it will pull in new clients. Can't wait to launch my site and see how things go.
Thank you for sharing your positive experience! We're thrilled about your seamless setup and helpful support. Best wishes for a successful website launch!
- Kevin & Rivo Team
Arianne was so super helpful and kind, she got back to me so quick and made sure all my questions were answered I am so glad I have this app on my shop page. such great customer service! thank you Arianne
Thrilled we could help so quickly and kindly! Thanks for sharing your experience. We're so happy you're enjoying the app and our service. Here for you anytime! 😊
- Kevin & Rivo Team
It has been a great experience so far. Customer service has been a really big help and my customers love building points for future rewards.
Thanks for sharing! We're thrilled you're enjoying the experience. Delighted to hear our customer service and rewards program are hitting the mark!
- Kevin & Rivo Team
Customer Service has been wildly helpful. We're just getting started, but really happy to be working with such an attentive & trustworthy team.
Thrilled you're on board and finding our team helpful! We're just as excited to support you. Here's to a great journey ahead! 🌟
- Kevin & Rivo Team
We recently began using this loyalty app, and I'm thoroughly impressed by its simplicity in setting up. The support team has been incredibly helpful and kind whenever I've reached out with questions or concerns.
The free version, allows small businesses like mine to check out the app's functionality and work with the basic program, which is excellent and has all the vital features, until we're ready to upgrade. This shows that Rivo genuinely cares about its clients' long term success. We highly recommended this app for anyone looking to start a customer loyalty & referral program.
So glad to hear you're enjoying our app and support! We're here for your success, every step of the way. Thanks for the high recommendation! 🚀
- Kevin & Rivo Team
The app integrates seamlessly into our systems and has helped us to simplify our rewards communications across all platforms. The only thing I wish it could do better is deleting expired rewards that customers have been given/claimed and not used from their front facing profile. They often miss the expiry date and call us claiming their coupon that expired last year is not working.
Support is always quick to respond and answer any questions we have when we have them. I can not recommend this app enough.
Thanks for the positive review and valuable feedback! We're on it to make the rewards experience even smoother. Thrilled to support you and appreciate the recommendation! 🌟
- Kevin & Rivo Team
Customer service is exceptional. Attentive, definitely not bots, and great to interact with. This app keeps expanding its functionality and in the long run that's saving me $ by not needing more apps. Can't recommend Rivo enough!
Thrilled to hear our service and app are hitting the mark for you! Your feedback means the world to us. Thanks for the strong recommendation. Rivo is here for your success! 💪🌟
- Kevin & Rivo Team
Works great and awesome customer service!
Awesome! We're thrilled you're enjoying the app and our service. Thanks for the support! 😊👍
- Kevin & Rivo Team
Arianne was great, very efficient with a speedy reply. I always get this kind of support with Rivo. Highly recommended products.
Mica is equally as awesome. Quick to help out and very knowledgeable.
Thanks for the recommendation and the kind words about our support team! We're thrilled to consistently meet your expectations. Here for you anytime!
- Kevin & Rivo Team
I already love this app! Abbie was a great help and delivered more than I can ask for!
We're delighted you're loving the app! Our support team is here to exceed your expectations every time. Enjoy your experience! 😊👍
- Kevin & Rivo Team