Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

July 28, 2022

I can't say yet because I am a newbie and have to experience the app's effectiveness first. I will get back later after my experience with the app.

Hair Creation Shop
United States
3 days using the app
May 3, 2021

Great customer service when needed, very easy to set up and use. It's great that it's free and that you can customise the colours

Frizzbombbathbombs
Ireland
3 days using the app
Rivo replied May 4, 2021

Thanks so much for the review 🙌 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line at feedback@boosterapps.com Thanks, Kevin

August 9, 2023

I had a simple request for help. Jel not only helped but went beyond and had a few suggestions that we really liked (and needed). You just don't find "beyond" service like this these days! Kudos Jel and thank you!

Track Star R/C
United States
About 2 hours using the app
Rivo replied August 11, 2023

We're thrilled to have been able to help you and go the extra mile. 😊 It's always a pleasure to offer suggestions and ensure our customers are satisfied. We appreciate your kind words! 🙏
- Lea & Rivo Team

April 8, 2022

Great customer service, in particular from Betty. Quick & clear, thank you! Looking forward to further use of the app.

Comfy Morning
Australia
About 2 hours using the app
Rivo replied April 8, 2022

Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Best regards, Kevin

November 4, 2021

Great App, very easy to use.
You can increase your sales while using this loyalty and rewards program.

My Metal Stamp
Serbia
About 2 hours using the app
Rivo replied November 4, 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the positive review! If you have any questions or need help along the way, please let us know. Cheers, Kevin

March 9, 2022

Just downloaded the app. The customer service is instant and helpful. Will update more after we launch the reward program.

NAILOG
Hong Kong SAR
About 2 hours using the app
Rivo replied March 10, 2022

Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Cheers, Kevin

March 1, 2023

Jel was very helpful and was very professional. She answer everything and was quick to reply. I recommend the app

Faith Defines Us
United States
About 2 hours using the app
Rivo replied March 1, 2023

It's always a pleasure to hear that our services met your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for recommending us!
Much appreciated, Kevin

November 17, 2022

Real easy to use and great customer service. thanks to the advisor who attended to me. Would definitely recommend this app for anyone looking to boost customer satisfaction.

PercuraTherapy
United Kingdom
3 days using the app
Rivo replied November 17, 2022

Thank you for taking the time out of your day to leave us a review! 😃 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know and we would be happy to see where we can improve. 🙌 All the best, Kevin

May 18, 2022

Pete was so amazing and great! He even assisted me with things that I didn't notice that we need to adjust or change.

Alphabet For Humanity
Canada
About 2 hours using the app
Rivo replied May 18, 2022

Thank you for the awesome review! So pleased that you are happy with our service, and we are here for you anytime. 😊 Best regards, Kevin

May 18, 2022

So far, I love this app! It's been super easy to implement and I already know it'll bring me more sales. Abbie was super super helpful on the chat. She gave me so many good tips for my website even ones unrelated to the app. Thanks Abbie! 10/10 customer service.

ivia retró
United States
About 2 hours using the app
Rivo replied May 19, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thank you so much for the wonderful review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin