Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

July 19, 2022

I am just beginning to look into how this App could benefit our customers and had a few questions which were quickly answered by Abbie. She was very knowledgeable, offered some helpful insights and was very pleasant to deal with. I appreciate the quick response time and friendly nature of the representative that I chatted with. Well done! Looking forward to moving forward with the set up process.

Mitchell's Soup Company
Canada
33 minutes using the app
Rivo replied July 19, 2022

Thank you so much for using our app and for the wonderful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team would be happy to assist you. 😊 All the best, Kevin

August 2, 2022

I am just getting started, but it's working already on our site! Abbie was excellent at getting us up and running.

The Healing Collective NY
United States
31 minutes using the app
Rivo replied August 3, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

July 8, 2022

I just got this app today, and it has been simple to set up. I had a question, which was answered by Abbie. She was extremely helpful, and perhaps one of the kindest people I've talked to, absolutely great service, and really helped me get the most out of this app.

YÜLI
United States
31 minutes using the app
Rivo replied July 11, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any other questions. We are always happy to help! All the best, Kevin

June 23, 2022

Excellent, I had one question and she went above and beyond. I am brand new to this app and know nothing. Thank you so much!

CreationsbyJazmin
United States
26 minutes using the app
Rivo replied June 23, 2022

So pleased that we were able to help you with your concern. Thank you so much for the 5-stars, and we are always here to help! 😊 Much appreciated, Kevin

December 22, 2022

Abbie was great. She assisted me with all my needs. This App is perfect for my Brand..!!!
Thanks Abbie

KemetDekor Online
United States
26 minutes using the app
Rivo replied December 23, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

March 6, 2023

So far so good, support was quick and helpful. Decided to use Rivo instead of the other highly rated ones. As it is a better interface, and more features

BRUNO Malaysia
Malaysia
26 minutes using the app
Rivo replied March 6, 2023

Your support means everything to us, and we're grateful that you've chosen our app for your business. Thanks so much for the positive feedback and 5-stars! 🌟
Best wishes, Kevin

August 3, 2021

Super easy to set up! I just installed it so I can't comment on how it has helped my sales though but I think it will be good!

By The River Designs
United States
26 minutes using the app
Rivo replied August 4, 2021

Thank you so much for the 5-Star review! We are so excited to be part of your business growth and success! 🙌 If you need anything at all, just let us know. All the best, Kevin

January 7, 2022

I just installed this app and I was impressed with the support I was getting. It was a top-notch support. He was along with me every step of the way to make sure that I was set up the best way possible even when I only signed up for free version. Thank you so much.

www.BuySpecial.Gifts
United States
25 minutes using the app
Rivo replied January 7, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin

January 21, 2022

Very good customer service :D, They are very fast to respond and help you fis any issue or any questions we had, Thanks and keep up the good work

Critter Care Bros
Canada
25 minutes using the app
Rivo replied January 21, 2022

Your kind words and positive feedback mean the world to us. Thank you so much, and we are here for you anytime! 🌟 Best wishes, Kevin

May 13, 2021

great app! simple and to the point - used it to implement a loyalty program for my customers - Thank you

Estil Home
Australia
24 minutes using the app
Rivo replied May 14, 2021

Thanks so much for the 5-star review and positive feedback! 🙌 Much appreciated, Katherine