Reviews (2,312)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its loyalty programs, referrals, and customizable rewards. It features an easy setup, seamless Shopify integration, and a user-friendly interface. The flexible pricing accommodates various budgets, enhancing its accessibility. Performance is consistently smooth, positively impacting business operations. Customer support is particularly praised, with staff members like Arianne, Jel, and Paul noted for their responsive and personalized assistance, contributing to improved sales and customer loyalty.

March 17, 2021

This is App is very easy to use and doesn't require coding experience. The only cons of this app is a lack of customization. I wish there was a lot more design customizations like adding your own logos, more ways to earn rewards, and different tiers for customers. I guess you can't ask for too much since this app is Free. And the amount of what you get easily beats the other apps' Free plans.

Gamer Life
United States
About 21 hours using the app
Rivo replied March 23, 2021

Excellent suggestions Gamer Life team!

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants and I am happy to say we do have more features in the pipeline for this app coming soon. I have sent your requests over to our development team for building and implementation, but if you have additional thoughts and feedback, we would love to hear them at feedback.boosterapps.com. Thanks so much!

Cheers, Katherine

September 5, 2023

Super friendly and efficient support team!

Petite Ganache
Netherlands
About 1 hour using the app
Rivo replied September 8, 2023

Thank you so much for your awesome feedback! We're so happy that our support team was helpful and quick. We appreciate your kind words! 🙌
- Lea & Rivo Team

September 1, 2021

just installed the app it looks great really easy to use. using was very quick and helpful. the app really does offer items that other apps charge for. loving it so far.

Violet Moon
Ireland
42 minutes using the app
Rivo replied September 1, 2021

Glad to hear you are loving the app so far! 🤩 If you need anything at all, just let us know. Cheers, Kevin

August 20, 2023

I'm introducing this app into my store and it looks fantastic! The onboarding process was great and easy. Paul guided me and helped me a lot with everything!

Aromatter
United States
36 minutes using the app
Rivo replied August 22, 2023

We're so glad you love our app for your store! 🎉 It's awesome to know that the onboarding process was a breeze, and we're glad we could assist you along the way. Thank you so much for your feedback!
- Lea & Rivo Team

July 12, 2023

Just got started and I felt the communication with customer service is super smooth. Thumb up on the smooth onboarding.

Hyperbatch
Australia
36 minutes using the app
Rivo replied July 14, 2023

So glad to hear that you had a great experience! 😊 Our team works hard to ensure top-notch customer service. If you need anything, we're here to help! 👍
- Lea & Rivo Team

August 22, 2022

Abbie was great with lot of support and extra tips to our website. Our team is excited to your Rivo

GBONK
India
35 minutes using the app
Rivo replied August 22, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

November 2, 2021

There Support is amazing and they went out of the way to resolve all the issues that I have - Totally amazing

CuteeCotton
United States
34 minutes using the app
Rivo replied November 2, 2021

Awesome! 😊 Happy to hear we were able to help you with your concern. If you need more help along the way, just let us know. Our team is always ready to assist you. Best regards, Kevin

July 19, 2022

I am just beginning to look into how this App could benefit our customers and had a few questions which were quickly answered by Abbie. She was very knowledgeable, offered some helpful insights and was very pleasant to deal with. I appreciate the quick response time and friendly nature of the representative that I chatted with. Well done! Looking forward to moving forward with the set up process.

Mitchell's Soup Company
Canada
33 minutes using the app
Rivo replied July 19, 2022

Thank you so much for using our app and for the wonderful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team would be happy to assist you. 😊 All the best, Kevin

August 2, 2022

I am just getting started, but it's working already on our site! Abbie was excellent at getting us up and running.

The Healing Collective NY
United States
31 minutes using the app
Rivo replied August 3, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

July 8, 2022

I just got this app today, and it has been simple to set up. I had a question, which was answered by Abbie. She was extremely helpful, and perhaps one of the kindest people I've talked to, absolutely great service, and really helped me get the most out of this app.

YÜLI
United States
31 minutes using the app
Rivo replied July 11, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any other questions. We are always happy to help! All the best, Kevin