Reviews (2,267)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

September 4, 2023

Dis&Dis
Romania
7 months using the app
Rivo replied September 8, 2023

Thank you for the review! We're thrilled that you enjoyed your experience with us. Have a great day! 😊
- Lea & Rivo Team

September 5, 2023

EcoSoul Home India
India
5 months using the app
Rivo replied September 8, 2023

Thank you so much for the rating! Your feedback means the world to us! 😊 Have a great day ahead!
- Lea & Rivo Team

November 8, 2023

EverGlow Hair
United States
5 days using the app
September 1, 2023

RoyalBeards
Portugal
About 1 month using the app
September 7, 2023

Reiki Online
Netherlands
Over 2 years using the app
Rivo replied September 13, 2023

We appreciate your feedback. If there's anything we can do to improve your experience and make it even better, please feel free to reach out. We're here to help!
- Lea & Rivo Team

March 21, 2024

Moshades
South Africa
About 1 hour using the app
Rivo replied March 23, 2024

Hey Moshades team! James here from Rivo – just reaching out to get to the bottom of what's happening here. I reached out over email to help make things right.

Cheers,
James

September 8, 2023

iT'S A LDN FiNG.
Netherlands
About 9 hours using the app
Rivo replied September 13, 2023

Thanks so much for the review! Let us know if there's anything else we can do for you. Have a great day!
- Lea & Rivo Team