Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

September 10, 2021

awesome app so far. Can't wait to see the results also amazing response time from support. Thanks for all your help.

Prontoshop
Canada
15 minutes using the app
Rivo replied September 10, 2021

Thanks so much for the 5-Star review! 🌟 Please let us know if there's anything else we can be of help with. Cheers, Kevin

July 4, 2021

I've just started uploading the app and i'm not computer whiz, but so far so good. Love the tutorial and Stu walk you through it really well. I can't to use this in action on the website. Thank you Stu.

Shop Griff Retail
New Zealand
13 minutes using the app
Rivo replied July 5, 2021

We are so excited that you love our app! Thank you so much for the positive feedback and 5-stars! 🙌 If you have any questions or if we can help along the way, please let us know. We are always happy to help out in any way we can. All the best, Kevin

June 30, 2021

Just downloaded the app, so far so GREAT!! I think it will do the trick, hoping that it will help boost sales!!

La Catrina Coffee
United States
11 minutes using the app
Rivo replied June 30, 2021

Our number goal is to provide apps that not only skyrocket your sales but also an asset that will continue to contribute to your business's success and goals. 🚀 Thanks so much for choosing our app and for the 5-stars! Best wishes, Kevin

October 26, 2022

I loved the Rivo review app so much, I decided to install this as well. All the help that Abbie from Rivo Support provided was a big part in this decision. You folks are doing an amazing job. I'm very happy.

letsboop
South Africa
10 minutes using the app
Rivo replied October 26, 2022

This review made our day, and we're so excited that you love our app! 🤩 Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

February 26, 2021

Just what I wanted from a loyalty app and with great styling options! I'm very happy with it so far, especially since it's free!

Hemmavid
Sweden
9 minutes using the app
Rivo replied February 26, 2021

Wonderful! 🎉 Thank you so much for sharing your positive review with us and the Shopify community! Cheers, Katherine

November 14, 2022

Great app so far, Yaci has helped me a lot with it so thank you to her! Like the integration a lot, wish it had more customizable features for a free user. I am just a small store at the moment so it has to be free. Hopefully I can move on to paid plans in future.

JOIN THE HUSTLE CLOTHING SUPPLY.
United Kingdom
About 2 hours using the app
October 12, 2022

don't use this app. When I delete it, there's still a pop up on my website. I have to reinstall the app and ask them to delete the pop up. Horrible

Fete
Hong Kong SAR
About 2 hours using the app
Rivo replied October 12, 2022

Hi Yuan!

This is Lea from Rivo.

Firstly, I'd like to apologize for your experience with the app. It looks like you recently installed the app, and I can see you've reached out, and were able to get in touch with our chat representative but went idle. I'm pleased to inform you that the prompts are no longer appearing in your store. So sorry again for the hiccup here. Uninstalling the app usually takes a while to remove leftover settings and codes within the your theme.

We've sent you an email to reach out and get to the bottom of this problem for you.

Please feel free to contact me back anytime: lea@rivo.io

Cheers,
Lea

January 9, 2022

Great app, easy and intuitive. Needs integration with the POS/ability to change member/customer status but this is a really useful tool.

CityLine Hydro
United States
About 1 hour using the app
September 4, 2021

I just attached this app. The person assisting me was very helpful. I am expecting this app to bring me real loyal customers , so here goes.

JKFstylez
United States
About 1 hour using the app
Rivo replied September 7, 2021

Thank you so much for the review! 😊 Wondering what we could do to make your experience a 5 star one? Please feel free to send any feedback to support@boosterapps.com. Much appreciated, Kevin

April 26, 2021

bien mais site un peu lent bien mais site un peu lent bien mais site un peu lent bien mais site un peu lent

Le Domaine De Dahlia
France
43 minutes using the app