Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its pop-up, loyalty, and reviews features, crucial for e-commerce. The dynamic pop-up functionality offers customizable templates for promotions, while the loyalty program rewards customers for purchases and referrals. The reviews feature integrates customer feedback, boosting brand credibility. The app integrates well with platforms like Shopify and WooCommerce, and the support team is noted for its quick and efficient responses. It offers a free version for small businesses and allows significant customization, encouraging repeat purchases. Merchants find it easy to use, visually appealing, and effective in boosting sales.

November 12, 2021

I love how this app brings loyalty to my store and free points so my customers can use them to redeem for discounts!

Cherry Apparel
United States
3 days using the app
Rivo replied November 12, 2021

We're so excited that you are loving the app so far! 🙂 Let us know how we could have made your experience a 5-Star, and we would be happy to accommodate! All the best, Kevin

May 3, 2021

Great customer service when needed, very easy to set up and use. It's great that it's free and that you can customise the colours

Frizzbombbathbombs
Ireland
3 days using the app
Rivo replied May 4, 2021

Thanks so much for the review 🙌 Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line at feedback@boosterapps.com Thanks, Kevin

November 17, 2022

Real easy to use and great customer service. thanks to the advisor who attended to me. Would definitely recommend this app for anyone looking to boost customer satisfaction.

PercuraTherapy
United Kingdom
3 days using the app
Rivo replied November 17, 2022

Thank you for taking the time out of your day to leave us a review! 😃 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know and we would be happy to see where we can improve. 🙌 All the best, Kevin

March 17, 2021

This is App is very easy to use and doesn't require coding experience. The only cons of this app is a lack of customization. I wish there was a lot more design customizations like adding your own logos, more ways to earn rewards, and different tiers for customers. I guess you can't ask for too much since this app is Free. And the amount of what you get easily beats the other apps' Free plans.

Gamer Life
United States
About 21 hours using the app
Rivo replied March 23, 2021

Excellent suggestions Gamer Life team!

Our goal is to provide the best apps possible with a 5-Star experience for all Shopify merchants and I am happy to say we do have more features in the pipeline for this app coming soon. I have sent your requests over to our development team for building and implementation, but if you have additional thoughts and feedback, we would love to hear them at feedback.boosterapps.com. Thanks so much!

Cheers, Katherine

January 25, 2022

Ryan was super helpful and quick, assisted in getting the app going for me. I'm a first time user but I'm sure if the app is anything like customer service it will be amazing. Thank You

U|E Unique Essentials
United States
About 7 hours using the app
June 13, 2022

I am still learning the app and what it offers but so far I find it to be user friendly. I had amazing customer service via the web chat with Abbie. She was very helpful. I have no complaints!

Pitbull Coffee Co.
United States
About 2 hours using the app
Rivo replied June 16, 2022

Hey Pitbull Coffee Co!
Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was there anything that you were unsure about or are there any questions that we can help answer?
Feel free to let us know via chat and we would be happy to assist.

Much appreciated, Kevin

November 14, 2022

Great app so far, Yaci has helped me a lot with it so thank you to her! Like the integration a lot, wish it had more customizable features for a free user. I am just a small store at the moment so it has to be free. Hopefully I can move on to paid plans in future.

JOIN THE HUSTLE CLOTHING SUPPLY.
United Kingdom
About 2 hours using the app
January 9, 2022

Great app, easy and intuitive. Needs integration with the POS/ability to change member/customer status but this is a really useful tool.

CityLine Hydro
United States
About 1 hour using the app
September 4, 2021

I just attached this app. The person assisting me was very helpful. I am expecting this app to bring me real loyal customers , so here goes.

JKFstylez
United States
About 1 hour using the app
Rivo replied September 7, 2021

Thank you so much for the review! 😊 Wondering what we could do to make your experience a 5 star one? Please feel free to send any feedback to support@boosterapps.com. Much appreciated, Kevin

September 7, 2023

Reiki Online
Netherlands
Over 2 years using the app
Rivo replied September 13, 2023

We appreciate your feedback. If there's anything we can do to improve your experience and make it even better, please feel free to reach out. We're here to help!
- Lea & Rivo Team