Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable features such as pop-ups, loyalty programs, and reviews. It's praised for its seamless integration with platforms like Shopify and WooCommerce, and advanced targeting options. The loyalty program is effective in engaging customers, rewarding them for various actions. The reviews feature boosts conversions and brand credibility. A free version is available for small businesses. Merchants highly recommend it for its excellent customer service, ease of use, and value.

February 20, 2024

Arianne was so kind and replied really fast, when I had some questions about setting up the app to work for my brand! Seems like a really great and easy app!

Confetti Dogs
Denmark
27 days using the app
Rivo replied February 22, 2024

So glad you found the app easy to use and our support helpful and quick! Thanks for the kind words. We're here to make sure everything works perfectly for your brand! 😊
- Kevin & Rivo Team

February 13, 2024

really loving this app. works great and they've got great customer support. I will recommend it for anyone looking to add rewards and loyalty programs.

Zuru Apparel
United States
2 months using the app
Rivo replied February 15, 2024

Thanks for the love and recommendation! Thrilled to hear you're enjoying the app and our customer support. We're here to make your experience even better!
- Kevin & Rivo Team

January 28, 2024

Such a please to deal with Arianne, a swift and helpful response. My customers are loving this app.

BELLADONNA
South Africa
Almost 3 years using the app
Rivo replied January 30, 2024

Thanks for sharing your positive experience! It's great to hear that both you and your customers are loving the app. We appreciate your feedback! 😊
- Kevin & Rivo Team

March 5, 2024

Really responsive and personable customer service. Love this app so far!

AMB Designs
United States
7 months using the app
Rivo replied March 7, 2024

Thrilled you're loving our app and customer service! Your happiness is our priority. Thanks for the great review! 😊
- Kevin & Rivo Team

March 16, 2024

Just installed the app and happy with their customer support so far. I don't foresee any issues in the future. Thanks Rivo!

Essential Soapworks
Canada
9 days using the app
Rivo replied March 18, 2024

Great to hear you're off to a good start with us! We're here to ensure it stays that way. Thanks for choosing Rivo! 😊
- Kevin & Rivo Team

March 6, 2024

Great chatting with Paul, quick, effective and very knowledgeable staff..what a pleasure!

Online Industrial
South Africa
6 months using the app
Rivo replied March 7, 2024

So glad to hear your experience was a pleasure! Thanks for appreciating our quick and knowledgeable staff. Your feedback means the world to us! 😊
- Kevin & Rivo Team

April 10, 2024

Customer service is great.
I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.

Salvajes
Uruguay
About 23 hours using the app
Rivo replied April 11, 2024

Thanks for sharing! We're happy to hear you're enjoying our service. Looking forward to impressing you more as you explore the loyalty program! 😊
- Kevin & Rivo Team

April 28, 2024

She was very niece and respectful. Did things quite with no problems and always help with other problems

UndrrtdApparal
United States
10 days using the app
Rivo replied April 29, 2024

We're delighted to hear your positive feedback. We aim to provide helpful service with a smile. Looking forward to assisting you again!
- Kevin & Rivo Team

February 22, 2024

Always great customer service. Jel was awesome!

Hickory Hollow Soaps
United States
6 months using the app
Rivo replied February 26, 2024

Awesome! So glad to hear you always experience great customer service with us! Thanks for the shoutout! 😊
- Kevin & Rivo Team

February 26, 2024

Very helpful and quick support. Abbie was right on it and I was able to get the app set up for my store within minutes. Thanks for all the support

O Boo Ja Beauty
United States
4 days using the app
Rivo replied February 27, 2024

Thrilled to hear our support was quick and helpful! Happy to have you up and running in no time. Thanks for your kind words! 😊
- Kevin & Rivo Team