Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its role in business growth, trust-building, and sales increase. They value its user-friendly interface, customizability, and efficient performance. The automatic review requests and effective review management are highly praised. Merchants commend the responsive and helpful customer support, along with the live chat feature. The ease of integration and setup, as well as the additional tips provided by the support team, are also appreciated.

November 13, 2022

I downloaded Rivo P. Reviews to have a point system to my shopify shop to understand better what my customers think about my products. The support team of Rivo especially Arianne was there to help me with the set up and the process. It was very appreciated and thankful, i recommend the application, 5 stars from me.

BottargaSivota
Greece
About 2 months using the app
TYDAL replied November 15, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

January 3, 2023

Ich habe die App seit ca 10Minuten und bis jetzt gefällt Sie mir sehr gut. Ich hoffe das ganze besteht weiterhin genauso! Aber bis jetzt bin ich zufrieden!

UpsooMixer
Germany
About 2 months using the app
TYDAL replied January 3, 2023

Vielen Dank, dass Sie sich für unsere App entschieden haben! 🤩 Wir freuen uns sehr, Teil Ihres Unternehmenswachstums und -erfolgs zu sein! Wenn Sie überhaupt etwas brauchen, lassen Sie es uns einfach wissen. Tschüss, Kevin

March 10, 2023

100 out of 10 the info I received help me out a lot thanks to Mica is the best I could not have had a better person then Mica

Love In Hart
United States
About 2 months using the app
TYDAL replied March 12, 2023

Here at Rivo, providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app!
Cheers, Kevin

August 19, 2022

Looking for a review app for my new Shopify store and Rivo and the lovely Betty have been very helpful and it was very quick and easy to set up and looks great. Looking forward to my first review.

Primrose Nest
United Kingdom
About 2 months using the app
TYDAL replied August 19, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

April 15, 2023

Perfekte Service sehr nett und höflich und hat mir schnell geholfen ohne Probleme ich kann jedem weiter empfehlen

Fantastic4buy
Germany
About 2 months using the app
TYDAL replied April 17, 2023

Schön, dass Sie mit unseren Dienstleistungen zufrieden sind! 🙌 Vielen Dank für die wunderbare Bewertung und wir wissen es wirklich zu schätzen, dass Sie uns helfen, uns zu verbreiten! Ein Hoch auf den Erfolg für Sie und Ihr Unternehmen!
Alles Gute, Kevin

February 2, 2023

Fast and quality customer support by Jel. Great app overall would be really nice if the ratings were also available to showcase in homepage.

theGull
Türkiye
About 2 months using the app
TYDAL replied February 2, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

November 19, 2022

Everybody at rivo is awesome . Super helpful and funny. Very fast response time and the apps themselves are easy to use and awesome.

simply
United States
About 2 months using the app
TYDAL replied November 21, 2022

We are pleased that you had a great experience with us! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will always be delighted to assist you. 🙌 All the best, Kevin

July 21, 2022

So far the app installed very seamlessly on my site. Very nice customer support, Lance was very helpful in getting everything set up for me.

Harvest Moon Gemz
United States
About 2 months using the app
TYDAL replied July 21, 2022

Thanks for the 5-Star review! We appreciate you using the app, and if there's anything else we can do, just let us know. 🙂 Best regards, Kevin

September 6, 2022

This is such an excellent company to work with and we love leaving reviews for companies like this. They are really committed to making certain that their clients understand and help to make certain of that. They make you feel more than just a client but a part of the RIVO family.

UNITED BELIEVING POWER ONLINE STORE
United States
About 2 months using the app
TYDAL replied September 6, 2022

What a wonderful review! 😍 Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

February 17, 2023

Jel was amazingly helpful today with everything I needed!
Very fast and efficient, I even received bonuses for free. Great work!

Original White
United Kingdom
About 2 months using the app
TYDAL replied February 19, 2023

Thank you so much for your kind words. We're thrilled to hear that you're enjoying our services! Much appreciated, Kevin