TYDAL Reviews , 1,996 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.
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The assistance I received today was amazing. Jel went beyond and gave me tips on how to improve my store, as I am new to this. Very thankful for the help today, thank you.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
i,ve been using RIVO for couple months in all my stores and its absolutely amazing. costum support is there 24/7 and will reply after couple seconds. Mica was supporting me today and she was amazing and very kind & helpfull
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin
Great and easy to use. It helps engage with customers and make it easy for customers to keep contact with us.
Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Much appreciated, Kevin
The best free app on Shopify! Mica was up in the wee hours and not only answered my questions, but she also gave me some freebies as well. I am going to check out their other apps as soon as I get all the reviews posted.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
I used this app for getting good reviews . The support team helped me alot with the questions that i had .
We love helping businesses like yours and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! ✨ Best wishes, Kevin
I reached out to support and they immediately helped me resolve my issue. She also gave so many great recommendations I didn't even know about!!!
We're glad to hear that we were able to resolve your issue and provide you with helpful recommendations quickly. Our team is dedicated to providing the best possible service, and we're happy to know that our efforts have made a difference for you.
Best regards, Kevin
Paul should be THE face for customer service PERIOD across the entire software/app space.
WOW.
I am literally blown away how fast he is, kind, funny, smart, willing to help so much, and did more than I asked!
WOW!
I am blown away by Rivo because of him.
Not only that, he is the king of GIFs. He put those in the chat blazing fast!
The interaction was so fun and on the gifs on point!
Excellent!
Thank you so much for taking the time to leave this incredible review! 😍 Our team takes pride in delivering a positive and enjoyable experience for our customers, and we're glad to see that reflected in your interaction with us. We appreciate your business and look forward to serving you again!
Best wishes, Kevin
I was helped by Arianne and she helped me really well. She responded very fast and helped me with my problems. She also suggested me to add something to my website and that was a really good tip so very good service. Give her a raise.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 If any questions come up or if we can help along the way, please don't hesitate to let us know. Much appreciated, Kevin
The app is great. Easy to use and clearly arranged.
Also the support is really fast and very friendly.
Thank you very much for the review! If you have any questions or if we can help along the way, feel free to reach out to us anytime. 😊 Cheers, Kevin
I am very happy with the app and amazing customer service! 100% recommended. The app works great and now I can't wait for the reviews. Thank you
What a wonderful review! 🤩 Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin