TYDAL Reviews , 2,008 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.

March 24, 2024

Sam provided excellent customer service by assisting me in setting up my account.

My Store
Philippines
35 minutes using the app
TYDAL replied March 26, 2024

So glad to hear you received excellent customer service during your account setup! Thanks for the shoutout. We're here to assist anytime! 🌟
- Kevin & TYDAL Team

February 14, 2024

The app is very mush good and easy to use and the customer support is really appreciated.

Shanu Onyx
India
About 12 hours using the app
TYDAL replied February 16, 2024

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review!
- Kevin & TYDAL Team

April 8, 2024

Amazing customer support

ROKSYS
United States
About 24 hours using the app
TYDAL replied April 10, 2024

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
- Kevin & TYDAL Team

January 6, 2024

Micat was very kind and helped me out to solve my issues very fast. Thank you very much Micat

PRIMINA UAE
United Arab Emirates
About 23 hours using the app
TYDAL replied January 12, 2024

We're thrilled to hear you had a great experience with us. Thanks for sharing your feedback!
- Lea & Rivo Team

December 29, 2023

Still exploring the app. Great support team.

Claire4You
United States
3 months using the app
TYDAL replied January 5, 2024

We're glad to hear you're enjoying our app and finding our support team helpful! Have fun exploring the app and feel free to reach out if you need anything.
- Lea & Rivo Team

November 21, 2023

Super amazing customer service! Helped me in minutes and was so nice to me the whole time. Reply back time is super fast as well! Yall are doing great!

AZIA’S WIG REHAB
United States
About 2 months using the app
TYDAL replied November 28, 2023

We're super happy to hear you enjoyed our service. Your kind words make our day. Thank you so much!
- Lea & Rivo Team

December 11, 2023

That's Great
Help you for more feedback and help you that get more credit,
Thank you

Day Star Rising
United Arab Emirates
About 2 months using the app
TYDAL replied December 13, 2023

Thank you for your feedback! It's our pleasure to help and assist! Feel free to reach out anytime you need help!
- Lea & Rivo Team

December 21, 2023

Provide Good support.

Khullamkhulla
India
3 months using the app
TYDAL replied December 27, 2023

Thanks for your feedback! We're thrilled you're happy with our support. If you need anything else, just let us know.
- Lea & Rivo Team

November 27, 2023

Great service honestly, helped me a lot to better my store and i definitely recommend to everyone.

MT DRIP
United Kingdom
About 2 months using the app
TYDAL replied November 28, 2023

Thanks so much for your amazing feedback! 😊 We're thrilled we could provide suggestions for your store. Your recommendation means a lot!
- Lea & Rivo Team

November 12, 2023

New to the app, but I love the ability to customize everything. I needed customer service today and Mica was super helpful!

The Wicked Whisker
United States
9 months using the app
TYDAL replied November 13, 2023

Great to hear that you're loving the app and our customer support! Your satisfaction is our priority. Cheers!
- Lea & Rivo Team