Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective collection and management of customer reviews, boosting trust and sales. They praise its user-friendly interface, automated review requests, and customization options. The customer support, especially agents like Mica and Abbie, is often highlighted for its efficiency. Merchants value the free plan for its comprehensive features and scalability. The app also improves website aesthetics and allows unlimited email sending.

October 22, 2023

Great customer service Abbie is great would recommend to everyone.

Duffle Bag Enterprises
United States
3 months using the app
TYDAL replied October 25, 2023

We're glad you've had a good experience. Thank you for your kind words!
- Lea & Rivo Team

March 19, 2024

This review app seems to be one of the sturdiest, and most feature-rich of the apps like it on the Shopify store, with a VERY generous free plan. Sam from support helped me verify my store to get the "Powered By" marking removed as a part of the free plan. Sam was very helpful and worked quickly.

Yohio Clothing Co.
United States
TYDAL replied March 25, 2024

Super glad to hear you're enjoying our app and support! Thanks for the shoutout. We're always here to help, so don't hesitate to reach out!
- Kevin & TYDAL Team

November 19, 2023

Very nice Support!!!

TableGlow
Italy
18 days using the app
TYDAL replied November 22, 2023

So glad you found our support helpful! We're always here to make your experience the best it can be. Thanks for your feedback!
- Lea & Rivo Team

September 25, 2023

There service was awesome I never see this before I am very happy to be your user

Shop to Pick
India
4 months using the app
TYDAL replied September 29, 2023

Thank you so much for your kind words! We're thrilled to have you as a customer and we're glad you had an awesome experience with our team. 🎉
- Lea & Rivo Team

December 26, 2023

good chat response time

3D Printing for Family and Friends
United States
About 18 hours using the app
TYDAL replied January 5, 2024

Thanks for your feedback! We're super glad you're happy with our support. We are always here to help when you need us! 😊
- Lea & Rivo Team

February 21, 2024

Tydal Product Review App has been a game-changer for our Shopify store! The seamless integration and user-friendly interface have made it incredibly easy for our customers to leave reviews. The app has helped us build trust with potential buyers and increase sales. We highly recommend Tydal to any Shopify store looking to showcase customer feedback effectively. Thank you, Tydal, for enhancing our online presence and customer engagement!

My Neon Lights
United Kingdom
TYDAL replied February 23, 2024

Thrilled that our app has been a game-changer for your store! Thanks for the high praise and recommendation. We're here to support your success! 🚀😊
- Kevin & TYDAL Team

October 24, 2023

Day one review! Just installed both the Rivo Reviews and Rivo Rewards apps and both of them have a proper professional feel about them and just work out of the box with next to no technical knowledge needed.
If you do need some help though make sure you chat with Arianne who was by our side throughout the setup process and made sure everything went smoothly.
Definitely recommend.

Dog Treat Boutique
United Kingdom
About 4 hours using the app
TYDAL replied October 31, 2023

Thank you for leaving feedback! We're happy that our apps met your expectations and that our support was of great help. Your recommendation means a lot to us.
- Kevin & Rivo Team

November 23, 2023

Looks great so far. Micah and Jel in support are great also!

Hot Honey Beauty Co
Canada
1 day using the app
TYDAL replied November 28, 2023

Lovely to hear that you're enjoying our app! Thanks for your feedback. We're here if you need any help!
- Lea & Rivo Team

Edited September 24, 2023

She is very kind and provided very important help. I thank her from this platform. Her treatment is very good. I will never forget how she treated me. She deserves five stars.

Flixy Store
Morocco
4 months using the app
October 17, 2023

He was so helpful and also gave me a few suggestions to improve my store

Liela Lief Gemaakt
South Africa
About 1 month using the app
TYDAL replied October 20, 2023

Glad you found our suggestions useful! We're always here to lend a hand and help make your store even better! 😊
- Lea & Rivo Team