TYDAL Reviews , 2,006 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.

November 29, 2023

Rivo is a game-changer! The app itself is intuitive and efficient. What made the experience even better was the incredible support from Jel. Quick, helpful, and full of valuable suggestions to boost my store. Highly recommended!

EXCELlence
Portugal
5 months using the app
TYDAL replied December 1, 2023

So glad our app made a difference for you! Thanks for the kind words and recommendation! We're here to help anytime you need us.
- Lea & Rivo Team

April 16, 2024

chatting with your support(sam) really wholesome and additional tips given were awesome

AMLIRA
India
31 minutes using the app
TYDAL replied April 18, 2024

Awesome! Thanks for sharing your experience, and we're glad our tips were helpful. See you next time!
- Kevin & TYDAL Team

April 9, 2024

Thank you for that features for free and kind service

Eclipotrix
Türkiye
About 2 hours using the app
TYDAL replied April 10, 2024

So glad you're enjoying the app's features and our service! Your appreciation means the world to us. Thank you!
- Kevin & TYDAL Team

December 22, 2023

I love it! Very friendly and helpful service. Fast responses too!

Jouvet
Germany
About 2 months using the app
TYDAL replied December 27, 2023

Thrilled to hear you're happy with our support! Your feedback means a lot to us.
- Lea & Rivo Team

April 10, 2024

The service response is so fast, and the app reviews looks so good on my store

AfroMartHub
Nigeria
About 1 hour using the app
TYDAL replied April 12, 2024

Thanks for your feedback! We're glad you're enjoying the speedy service and the look of the reviews on your store.
- Kevin & TYDAL Team

March 5, 2024

Great customer service. Would really recommend!

GoGlow Lever-Light
Denmark
About 11 hours using the app
TYDAL replied March 6, 2024

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & TYDAL Team

March 22, 2024

Estoy en el proceso de poner una app de reseñas para mi tienda. Y puedo decir que estoy de momento gratamente sorprendido por la rapidez con la que te atiende. Sam me resolvió unos fallos enseguida y fue muy atento. En un futuro con más tiempo escribiré otra reseña para que sepáis como va funcionando

toursbenidorm
Spain
1 day using the app
TYDAL replied March 25, 2024

¡Gracias por compartir su experiencia! Nos alegra saber que ha tenido un gran comienzo. Esperamos sus ideas futuras. ¡Siempre estamos aquí para ayudar!
- Kevin y equipo TYDAL

November 6, 2023

I love this ap, the virtual assistants have always been super helpful too, telling me about other free products which might be suitable for me, I also love that its free to use as I'm a start up & then when you start gathering more revenue you can upgrade to extra features - I think this is a very clever marketing strategy & I will be upgrading to extra features as soon as I can - well done

Skinb.au
Australia
7 months using the app
TYDAL replied November 8, 2023

Thanks for your kind words! Happy to hear you're finding our app useful. We'll keep doing our best to support our valued merchants.
- Lea & Rivo Team

March 28, 2024

Overall, my interaction with your customer service team has left a lasting impression on me. It's evident that customer satisfaction is a top priority for TYDAL and your team's commitment to excellence is commendable. I will undoubtedly be recommending your App to friends and based on the exceptional service I received.

HAPPYME
Germany
33 minutes using the app
TYDAL replied March 29, 2024

Wow, thanks for such kind words! We're overjoyed to hear you had a great experience. Your recommendation means the world to us. 🌟
- Kevin & TYDAL Team

February 9, 2024

very helpful team

The Organic Republic
Spain
About 2 months using the app