TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,499)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

September 30, 2024

The service is great, even better than the plugins that cost money, they are very responsive and quick to respond to questions that I don't understand, which is great for a new seller like me!

Joyscraft
China
12 days using the app
TYDAL replied October 2, 2024

We're thrilled to hear our service has been so helpful, especially as you start your selling journey! Thanks for the wonderful feedback. 😊
- Kevin & TYDAL Team

October 2, 2024

The setup is very easy and doesn't take long. I had a question and the customer service is excellent. Fast reaction time and the help was great.

KAINUA
United States
12 days using the app
TYDAL replied October 4, 2024

We're thrilled to hear the setup was easy and that you had an excellent experience with our customer service! Thanks for the great feedback. 😊
- Kevin & TYDAL Team

October 3, 2024

A completely free app that is super easy to integrate into Shopify stores. The app can only be used in English. But that's not a problem because the menu navigation is written very simply. If you have any questions, you will be answered immediately in the chat - also in German.
Eine völlig kostenlose App, die super leicht in Shopify Shops zu integrieren ist. Die App ist nur auf Englisch bedienbar. Das ist aber kein Problem, da die Menüführung sehr einfach geschrieben ist. Bei Fragen wird im Chat sofort geantwortet-auch auf deutsch.

findickjut.de
Germany
8 days using the app
TYDAL replied October 4, 2024

Vielen Dank für Ihre tolle Bewertung! Wir freuen uns, dass Ihnen unsere App gefällt und unser Support sogar auf Deutsch helfen konnte. 😊
- Kevin & TYDAL Team

August 23, 2024

I love this app it allows be to get reviews from my customer and its easy to use

Baker's Necessity
Jamaica
2 months using the app
TYDAL replied August 25, 2024

Thanks for the love! We're so glad you find the app easy to use and helpful for gathering reviews. 😊
- Kevin & TYDAL Team

October 3, 2024

its a great software. Free version is enough for me and eventhough I dont pay them their customer service is working great. Thank you TYDAL family !!

Pet Dünyam
Türkiye
14 days using the app
TYDAL replied October 7, 2024

We're so glad the free version meets your needs and that our support team could help! Thanks for being part of the TYDAL family! 😊
- Kevin & TYDAL Team

September 15, 2024

Thank you for all your help and for jumping right on top of what I needed! I'm so happy to be working with a team that is friendly, helpful, and fast-paced! Thank you again.

Beyond Patient Scrubs Company
United States
6 days using the app
TYDAL replied September 17, 2024

Thank you for such wonderful feedback! We're thrilled to be on your team and help you swiftly. Here whenever you need us! 😊
- Kevin & TYDAL Team

August 13, 2024

This app is so intuitive, and customer support is amazing! Highly recommend!

Christine Lindstrom
United States
11 months using the app
TYDAL replied August 15, 2024

Thanks for the awesome review! We're so glad you find the app intuitive and our support helpful. Appreciate the recommendation! 😊
- Kevin & TYDAL Team

June 27, 2024

Great app. Easy to install and the support is great. Please consider and option where reviews can automatically added to website.

ForeverGems_SA
South Africa
Over 2 years using the app
TYDAL replied July 1, 2024

Thank you for your feedback and suggestion! We're glad you're enjoying our app and support. We'll definitely consider your idea for automatic review integration. Thanks for using our app!
- Kevin & TYDAL Team

September 3, 2024

Excellent communication from Jamie today, so seamless and pain free. She went above and beyond to even improve the look and feel of my store. So happy with the help I received and would 110% recommend.

Pablo & Silva
United Kingdom
13 days using the app
TYDAL replied September 5, 2024

Thrilled to hear this! Thanks for the awesome review. We're glad we could help make your store even better. 😊
- Kevin & TYDAL Team

August 26, 2024

app is a bit hard to configure , with not so much features as other apps but its free and with very good customer support i got help from Jamie and she did a lot for me and even a custom css and she helped for 3 hours, best customer service ever had, app has much to improve but a lot of potential very satisfied from the app and the customer service and ** Jamie** should get a promote and a raise

Shoes Criminal
Israel
2 days using the app
TYDAL replied August 28, 2024

Thanks for sticking with us and for the valuable feedback! We’re thrilled to hear about your positive experience with our support team. We're committed to improving and value your input!
- Kevin & TYDAL Team