TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,786)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 3, 2024

Looking Good so far - Sam from support was very helpful getting me up and running - I have been able to set up google shopping and cant wait to see reviews coming in ..

NGT Tackle Shop
United Kingdom
3 days using the app
TYDAL replied October 4, 2024

Glad to hear setup went smoothly with our support! Excited for your success. Thanks for sharing! 🚀
- Kevin & TYDAL Team

November 10, 2024

App wouldn't send review requests, so it never collected reviews. Customer support said they needed to be given access to my store in order to help--apparently they can't see what their app is doing on their end. I declined and was sent to another customer support team. In the end, I just deleted the app and switched to a better app for collecting reviews.

West Rose Signature Candle Collection
United States
30 days using the app
October 22, 2024

Counseling is friendly and responsive. I'm using this app well. Good! I'm looking forward to using it in the future.

PUREPOT
South Korea
29 days using the app
TYDAL replied October 24, 2024

Glad to hear our counseling is friendly and responsive, and you're enjoying the app! Thanks for the positive feedback. Excited to support you into the future! 🌟
- Kevin & TYDAL Team

October 18, 2024

I talked to Jamie about verifying my Brand's website on their app. She is great and helped me in every possible way.

HangMan Clothings
India
18 days using the app
TYDAL replied October 20, 2024

Happy to hear our support could assist you so effectively! Thanks for the kind words and for choosing our app. 🌟
- Kevin & TYDAL Team

October 11, 2024

AMAZING response time and a very kind/happy customer support rep. I'm just getting started with the app and both the app maturity and the incredible support I received have me smiling.

I'm soooo glad I installed TYDAL!

The PughBear's Swag Shop
United States
8 days using the app
TYDAL replied October 14, 2024

Thanks for your fantastic review! We're thrilled to hear about your great start with TYDAL and that our support team made you smile. We're here whenever you need us! 😊
- Kevin & TYDAL Team

October 30, 2024

The customer service at TYDAL was excellent, and you don't find that very often these days. Everything was verified and set up quick. I would recommend them to anyone with a store on Shopify.

Virtual Wisdom
United States
3 days using the app
TYDAL replied November 4, 2024

We're glad you had an excellent experience with TYDAL's customer service! Thanks for recommending us to other Shopify store owners. We're here to help anytime!
- Kevin & TYDAL Team

September 4, 2024

This is an awesome product. As a startup shop, this helped me get the all-important reviews to be able to grow as a business as well as learn from the reviews to improve my products. I wish Tydal the very best as it is a great product.

Anjadeer LLC
United States
9 days using the app
TYDAL replied September 8, 2024

We're thrilled to hear Tydal has been a key part of your growth! Thanks for your kind words and well wishes. We're excited to support you on your journey! 😊
- Kevin & TYDAL Team

November 9, 2024

Easy to use and set up. Looks great on your store and you can customize it to match your colour scheme.

Luxuri Designs
Canada
13 days using the app
TYDAL replied November 11, 2024

Thanks for the positive review! We're glad you find our app easy to use and customizable to fit your store's style. 😊
- Kevin & TYDAL Team

September 4, 2024

Jamie was a lifesaver! She quickly helped me remove the branding, making my store look sleek and fully mine. Fast, friendly, and fiercely effective — Jamie's got the magic touch! ✨ Highly recommend!

Elevessentials
United States
26 days using the app
TYDAL replied September 8, 2024

So happy to hear we could help make your store uniquely yours! Thanks for the high praise and recommendation—our team is here whenever you need that magic touch! ✨😊
- Kevin & TYDAL Team

October 8, 2024

The customer service is great. Fast response and they are willing to support you every step of the way. Their app is also easy to use.

CircleOfMugs
United Kingdom
About 1 month using the app
TYDAL replied October 10, 2024

Thanks so much for the kind words! We're thrilled you found our support helpful and the app easy to use. 😊
- Kevin & TYDAL Team