TYDAL Reviews , 2,008 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.

February 18, 2024

It was amazing, she helped with with everything i needed

The Unique Cups
Moldova
1 day using the app
TYDAL replied February 20, 2024

Thrilled to hear you had an amazing experience! We're always here to help with everything you need. Thanks for letting us know!
- Kevin & TYDAL Team

January 3, 2024

it is so so so so helpful of your service!!!!!

ScandHome
Hong Kong SAR
About 1 year using the app
TYDAL replied January 5, 2024

Thanks a bunch for your feedback! We're thrilled to hear our service has been really helpful to you. Let us know if we can help more!
- Lea & Rivo Team

December 30, 2023

They are very very helpful polite and considerate and the app is so easy to navigate and understand more than a lot of others I have used. I'm so glad I found this one! No extra upgrades have to be done to get the best of the app!

The Jazzy Jacket
United States
2 days using the app
TYDAL replied January 5, 2024

Thanks so much for your kind words! We're really glad you enjoy using our app and find it user-friendly. We're here if you need us!
- Lea & Rivo Team

April 19, 2024

Setting up was easy and Jamie from support was quick to help me out. Looking forward to collecting reviews now and displaying them on my website.

Wake Up Merch
United States
25 minutes using the app
TYDAL replied April 22, 2024

Great to hear setting up was a breeze and our support team could assist you! Excited for you to start collecting and displaying reviews! 🌟
- Kevin & TYDAL Team

February 19, 2024

Ringrazio Paul ed il suo Team grazie ancora per la disponibilita e la velocità con cui rispondete

MyDrip
Italy
4 months using the app
TYDAL replied February 20, 2024

Il tuo apprezzamento significa molto per noi! Siamo lieti di essere lì per te rapidamente ogni volta che ne hai bisogno. Grazie per l'esclamazione!
-Kevin e la squadra TYDAL

February 28, 2024

Jel was very kind and helped me a lot<3

Rosy Bear
Romania
About 23 hours using the app
TYDAL replied March 1, 2024

So glad we could help! Your kind words mean a lot to us. Don't hesitate to reach out if you need anything else. ❤️
- Kevin & TYDAL Team

November 14, 2023

The application has a top notch support. The chat is available and you can get a response right away. Abbie helped me to remove the Rivo brand and gave me additional useful advice and information regarding my website. The app is working properly sending review requests to customers, which are very important for any business. The app interface it’s easy to navigate and use. I highly recommend

Gardening Plants And Flowers
United States
9 months using the app
TYDAL replied November 17, 2023

Thanks a bunch! So glad you find our app and support helpful. Your kind words and recommendation truly made our day.
- Lea & Rivo Team

December 29, 2023

Excellent. The support system is just amazing, Arianne helped me out with importing reviews to my store, she fixed the CSV file.

Plant Yaar
India
11 days using the app
TYDAL replied January 5, 2024

So glad our support team could help you out! Your feedback really makes our day. Thanks for choosing Rivo!
- Lea & Rivo Team

February 13, 2024

Im starting with a free version to test the app, and I got to say this is the best support I have ever encountered. Jel was great, and helped me with a question I had in a second

JouJou
Croatia
About 6 hours using the app
TYDAL replied February 15, 2024

Fantastic to hear our support team impressed you right from the start! We're here to help anytime. Thanks for giving our app a try!
- Kevin & Rivo Team

December 12, 2023

I am really amazed to use this app .I am pretty impressed to see Fast Customer Support from Jel . Thank you for the amazing App

Apex Trader
United States
4 months using the app
TYDAL replied December 20, 2023

Glad you're happy and satisfied with the app and our customer support! Thanks for the kind words!
- Lea & Rivo Team