TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,786)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 21, 2024

Sam at Tydal Review App is amazing! He provided exceptional customer service, was quick to respond, and helped me solve my issue with ease. Highly recommend working with him for a smooth experience!

Anime Otaku
United States
6 days using the app
TYDAL replied October 23, 2024

So glad you had an amazing experience with our Tydal Review App and the customer service! Thanks for the high recommendation. We're here to ensure everything runs smoothly! 🌟
- Kevin & TYDAL Team

October 15, 2024

The app does everything it says. It's easy to use, has everything customers need to post their reviews, and best of all is its online support that answers all questions! It's amazing!

Proqip Store
Chile
11 days using the app
TYDAL replied October 17, 2024

Thanks for the awesome feedback! We're thrilled you find the app easy to use and our support helpful. Here to answer any more questions you have!
- Kevin & TYDAL Team

October 14, 2024

The app is extremely easy to use. And the support was more than amazing! Jemie fixed all my issues just for a few minutes without me having to do anything!

My Store
Bulgaria
8 days using the app
TYDAL replied October 15, 2024

Thank you for your fantastic review! We're thrilled to hear our app is easy to use and that our support team was able to quickly resolve your issues. We're here whenever you need us! 😊
- Kevin & TYDAL Team

November 5, 2024

Great experience, easy to set up thanks to the help of Jamie, she helped verifying the store and giving extra benefits and tips. I recommend

And Feelings Store
France
About 1 month using the app
TYDAL replied November 7, 2024

Thanks for the shout-out! We're glad to hear that our support made setup a breeze and added value. 😊
- Kevin & TYDAL Team

Edited October 13, 2024

My experience with TYDAL was super easy, The Staff were super helpful and accommodating and I 100% recommend TYDAL to anyone starting their business ventures!

NexTech Avenue
United Kingdom
22 days using the app
September 2, 2024

TLDR: Awful app, Had a horrific time with the support staff in the end had to uninstall this app and move to a different review service that we are beyond satisfied with.

Installed this app, didn't look too bad, had a alright feature set for the price, shortly after installing we noticed that review requests were being sent out immediately despite having set them in the app to send 14 days after dispatch, we flagged this to support and a ticket was opened after months of chasing and asking for a timeline on the resolution we got nothing, not being able to bear the harm being caused, and not receiving any reviews due to the immediate request(Before customers had received their orders) we were left with no choice to remove this app from our store and move over to a different provider that we are extremely happy with.

We will not be using this service ever again and I encourage you not to either!

38-3D
United Kingdom
3 months using the app
Edited October 22, 2024

Great support - Sam has been very helpful. The app is easy-to-use and has helped us increase our reviews. The only negative is that I can only give a discount code if the user uploads an image or video.

SwingJuice LLC
United States
10 months using the app
TYDAL replied July 31, 2024

Thank you for the great feedback! We’re glad you find our app easy to use. We appreciate your input on the discount code feature and will consider it for future updates!
- Kevin & TYDAL Team

August 29, 2024

This app is highly recommended to anyone who is starting an online business. The support team is also incredible and very helpful. They even gave me extra tips to customize my store.

SwiftSelling Co
Pakistan
About 1 month using the app
TYDAL replied September 1, 2024

Thanks for the glowing recommendation! We're thrilled to help you customize your store and support your journey. Here to assist anytime!
- Kevin & TYDAL Team

November 11, 2024

Really useful and functional application, the after-sales service is incredibly efficient and responsive, it's really rare to find people like that!

I can only recommend it, and thanks again to the support team for helping me set up my store!

Sculte®
France
3 days using the app
TYDAL replied November 12, 2024

Thank you for the wonderful feedback and recommendation! We're thrilled our support team could assist you effectively with your store setup. 😊
- Kevin & TYDAL Team

September 29, 2024

Powerful app! You almost can find everything you need in the first stage of your ecommerce business, and the most important is that it is completely FREE! Highly recommended!

VAVAME
China
4 days using the app
TYDAL replied September 30, 2024

We're so glad to hear our app is powering your eCommerce journey effectively! Thanks for the strong recommendation and for highlighting the value it offers. 😊
- Kevin & TYDAL Team