TYDAL Reviews , 2,008 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, smooth integration with Shopify, and efficient performance. They value its customizable features, particularly the automatic review request, for effectively managing customer reviews and increasing sales. Many also highlight the responsive and supportive customer service. Even the free version offers a range of useful features.

February 15, 2024

Good support Arianne helps alot and makes everything happen to help.

Good Worker and Supporter

MeFiy
Germany
3 days using the app
TYDAL replied February 16, 2024

Thanks for the shout-out! We're happy to help and make things easier for you. Your support means a lot to us!
- Kevin & TYDAL Team

February 17, 2024

very good support!

Pastriesbg
Bulgaria
4 months using the app
TYDAL replied February 19, 2024

So happy you found our support very good! Thanks for letting us know. We're here to help anytime you need! 🌟
- Kevin & TYDAL Team

January 15, 2024

Product is good and easy to understand, and team response (Ms. Arianne) was also great and supportive, but Rivo app is a bit costly (14 days trial) for beginners as compared to judge.me (free plan forever) and Air app (avada) free.

Prime Pace
Pakistan
3 days using the app
TYDAL replied January 17, 2024

Thanks for your feedback! We're happy you like our app and support. Your input on pricing is valuable, and we'll definitely keep it in mind as we strive to meet our users' needs.
- Kevin & Rivo Team

February 27, 2024

Es facil de usar y cumple con su funcion. Tiene exelente servicio al cliente. Mica y los demas asistentes siempre aclaran mis dudas y resuelven cualquier problema que tenga.

Meraki by Belly
United States
Over 1 year using the app
TYDAL replied February 29, 2024

¡Gracias por sus amables palabras! Estamos encantados de que nuestra aplicación y nuestro servicio de atención al cliente hayan satisfecho sus necesidades. ¡Su satisfacción es nuestra máxima prioridad!
- Kevin y equipo TYDAL

April 10, 2024

Great back up service with a fantastic product. Thanks Jamie

Purwoofick
South Africa
About 13 hours using the app
TYDAL replied April 12, 2024

Thanks for the awesome review! We're thrilled to hear you're happy with our service and app. 😊
- Kevin & TYDAL Team

January 23, 2024

The application provides extensive features that meet affordability, and the customer service is efficient and responsive. It is a stylish and comprehensive solution to express your customer's opinions.

The Room Refinery
Canada
10 days using the app
TYDAL replied January 25, 2024

Thank you for your kind words! We're thrilled to hear our app features and customer service meet your needs. Your feedback keeps us motivated!
- Kevin & Rivo Team

January 28, 2024

Absolute fantastic app, awesome friendly customer service. Fantastic service from Arianne.
This app add a lot of value to any online store and works great with no issues at all.

Imagine That
New Zealand
About 11 hours using the app
TYDAL replied January 30, 2024

Thanks for your fantastic review! We're overjoyed to add value to your online store and provide friendly service. Glad everything is working great!
- Kevin & Rivo Team

February 6, 2024

Great app and amazing support from "Mica" ^^

nourwinkel
Morocco
26 days using the app
April 8, 2024

Jamie is great! help me a lot, thank you

Star IL
Israel
1 day using the app
TYDAL replied April 9, 2024

Happy to hear our support was great and helpful! Your thanks means a lot to us 😊
- Kevin & TYDAL Team

March 13, 2024

Customer support was super helpful! Jamie helped me set up priority email sending and even gave some tips on how to improve my website after asking for my permission!

Far Out Apparel
United States
23 minutes using the app
TYDAL replied March 15, 2024

So glad we were able to assist you effectively! Thanks for sharing your experience, and we're always here to help with tips and support. 😊
- Kevin & TYDAL Team