TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,807)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

October 24, 2024

Jamie Support was absolutely fantastic! From the moment I reached out, they were quick to respond, incredibly helpful, and genuinely invested in resolving my issue. Jamie went above and beyond, providing clear and concise instructions while maintaining a friendly and professional attitude throughout the process. Their dedication and patience made the experience seamless, and I couldn’t have asked for better service. Tydal is lucky to have such a stellar support team member. Thank you, Jamie!

Holabella
United States
About 1 month using the app
TYDAL replied October 27, 2024

So glad to hear you had such a fantastic experience with our support team! Thanks for taking the time to share your thoughts—we really appreciate it! 😊
- Kevin & TYDAL Team

October 30, 2024

Excellent prompt service. Friendly team members.

Synergy Massage & Spa
Australia
30 days using the app
TYDAL replied November 4, 2024

Thank you for the kind words! We're glad you enjoyed our prompt service and friendly team.
- Kevin & TYDAL Team

August 18, 2024

Best free app for review, hands down! Top customer service too! Thank you guys so much!

Bakajon
Japan
Over 1 year using the app
TYDAL replied August 19, 2024

Thank you so much! We're thrilled you love the app and our customer service. We're here whenever you need us!
- Kevin & TYDAL Team

November 7, 2024

best review app i found also i really like the customer support, they are really helpful

Damino
India
27 days using the app
TYDAL replied November 8, 2024

Thanks for the kind words! We're thrilled you love our review app and found our customer support helpful. 😊
- Kevin & TYDAL Team

September 30, 2024

this app is just great. exactly what i needed for my store

Divine Ethnics
India
About 2 months using the app
TYDAL replied October 2, 2024

We're thrilled to hear the app is exactly what you needed for your store! Thanks for the great feedback. 😊
- Kevin & TYDAL Team

October 6, 2024

Extremely impressive app. And even more impressive is the support team. Adrian is super helpful. Above and beyond service.

A Greek Creation - Aphrodite
United States
About 2 months using the app
TYDAL replied October 7, 2024

Thank you so much for the kind words! We're thrilled you’re enjoying the app and our support team’s service. 😊
- Kevin & TYDAL Team

November 19, 2024

Lovely customer service!

The Kefi Studio
United Kingdom
23 days using the app
TYDAL replied November 21, 2024

Thank you! We're glad you enjoyed our customer service. 😊
- Kevin & TYDAL Team

October 31, 2024

It was awesome. I am very new to Shopify and the service Sam provided was outstanding.

Pamper & Brew
South Africa
27 days using the app
TYDAL replied November 4, 2024

That's fantastic to hear, especially as you're new to Shopify! We're glad we could provide outstanding service. Welcome aboard and thanks for the feedback!
- Kevin & TYDAL Team

September 30, 2024

Sam was amazingly helpful. Just getting started but so far the app is amazing.

UnPacked Treasures
United States
About 2 months using the app
TYDAL replied October 1, 2024

We're thrilled to hear you're off to a great start and found our support helpful! Thanks for the amazing feedback. 😊
- Kevin & TYDAL Team

November 9, 2024

I just was working with Adrian and he was great. The app works exceptionally well and supported by a world class support team. Some apps have support which will take days to get a response. I always received immediate assistance, even on weekends like today. VERY HAPPY CUSTOMER

Ariana & Evans
United States
24 days using the app
TYDAL replied November 11, 2024

We're thrilled you're happy with the app and our support! Thanks for being a great customer. 😊
- Kevin & TYDAL Team