Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration, efficient performance, and customizable features, including automatic review requests. It's recognized for effectively showcasing customer feedback, enhancing online presence and customer engagement. The customer support is praised for their responsiveness and proactive approach. Even with a free account, merchants find significant benefits, making it a cost-effective solution for small businesses.

April 24, 2024

Jamie, who is one of the support staff for Tydal was beyond helpful. Jamie, assisted me in setting up the review application and gave me some tips to help me navigate the new app and shared some helpful thoughts on my site. I look forward to incorporating this app on my site.

Nekai Léon
United States
About 2 hours using the app
TYDAL replied April 26, 2024

We're thrilled to hear about your positive experience! Thanks for sharing, and we're excited for you to see all the benefits the app has to offer. If you need any more assistance, just let us know!
- Kevin & TYDAL Team

March 8, 2024

This is the best app that provide most of things for free and their customer support is really good , (Jamie) the Customer support helped me in enhancing my store.

FrenzyPaws
India
About 7 hours using the app
TYDAL replied March 11, 2024

So glad to hear you're enjoying the app and our support made a difference for your store! Thanks for the great feedback. We're always here to help!
- Kevin & TYDAL Team

January 11, 2024

Abbie was super helpful and made it easy for me to use the app. The app setup is super easy and convenient. Love Love Love

JaiNyRie Cosmectics
United States
About 2 months using the app
TYDAL replied January 16, 2024

Your enthusiasm is contagious! 😊 We're so glad you found our help and the app setup easy and convenient. Thanks for the Love!💖
- Kevin & Rivo Team

May 3, 2024

Great tool, great customer service which helped a lot. Give it a try - you won't be dissappointed.

ReizdarmSOS.de
Germany
About 5 hours using the app
TYDAL replied May 6, 2024

Thanks for the shoutout! Delighted to hear you found our app helpful. We're here whenever you need assistance. Cheers to great experiences!
- Kevin & TYDAL Team

March 29, 2024

Jamiewas very helpful with my needs, attention to detial and very helpful, thank you!

Nexclk.com
United States
4 days using the app
TYDAL replied April 1, 2024

Happy to provide the detailed help you needed! Thanks for your appreciation. Here to assist anytime. 😊
- Kevin & TYDAL Team

Edited February 20, 2024

Great support from Arianna, super forthcoming and helpful!

FuseFlex™
Latvia
About 2 months using the app
TYDAL replied February 19, 2024

Thanks for the compliment! We're glad you're happy with our support. Here whenever you need us!
- Kevin & TYDAL Team

January 15, 2024

Excellent customer service! All questions resolved quickly!

My Store
United States
About 1 year using the app
TYDAL replied January 16, 2024

We're glad we could resolve your questions quickly. Thanks for appreciating our customer service! 😊🌟
- Kevin & Rivo Team

Edited February 26, 2024

Awesome and great help from Arianne! Super quick and understanding

Purrfekt Hjem
Norway
13 days using the app
TYDAL replied February 16, 2024

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟
- Kevin & TYDAL Team

January 8, 2024

Excellent service. They helped me out right away! Im really satisfied!

Mallkum
Germany
3 months using the app
TYDAL replied January 12, 2024

We're thrilled to hear you had a great experience! Thanks for your feedback. Your satisfaction is our top priority!
- Lea & Rivo Team

January 10, 2024

Amazing app, good customer service. Thank you Abbie for help, customer service experience and suggestions. <3 Thank you Rivo that you exist

CATMEME
Lithuania
3 months using the app
TYDAL replied January 12, 2024

Glad to hear you had a great experience! Your kind words and continued support for Rivo mean a lot to us. Thank you so much!
- Lea & Rivo Team