TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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I highly recommend this app! The customer service is excellent, very friendly and helpful. I had the delight of speaking to Paul, he was extremely helpful, patient and fast at responding. If you're looking for an excellent product review app that is completely free and has great customer service then look no further. I'm still getting to know the app but it is completely user friendly and I always know if I do have any questions the customer support team is always a live chat away. Rivo also do more apps so definitely be sure to check them out. I'm currently also using the EMAIL POP UPS | Opt‑In Popups app which is also free and I highly recommend.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Best wishes, Kevin
Arianne helped me so much in the first few minutes of me setting up the app. She was super helpful and added a lot of value to my experience overall to the app and using it for my site! Looking forward to continuing to use this app and dealing with the team.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
Jel was very helpful helpped on the whole set up of the use of the app, many thanks.
Thank you so much for the kind words! We're thrilled that our team could help you with the app setup. Don't hesitate to reach out if you need further assistance! - Lea, Rivo Support Manager
Looks to be a great solution to help my business grow via customer reviews.
Paul via chat was very helpful.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Abbie was absolutely amazing! She was efficient, fast, and really friendly.
I loved that she added her personality, to a usually boring interface, with the use of GIFS and emojis. Abbie, you're a rock star! Keep up the great work.
Side Note: Someone give her a raise.
We're so glad that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
The app is very easy to set up and use, the CS is great, Abbie was incredible fast and efficient, the best!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
I honestly don't know much about the App yet, as I just signed up. I did get a chance to chat with Mica though, and they went above and beyond in helping me get set up. They authenticated my account, and noticed some unfinished parts of my store. They gave me solid advice, and links to fill in the gaps, and suggested products that might be useful to my store. Some of the best customer service I've had in a LONG time. Props Mica!
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that we were able to provide such exceptional customer service and help you get set up with our app. We appreciate your feedback and hope that you continue to enjoy using our app. Please don't hesitate to reach out if you have any further questions or concerns - we're always here to help!
All the best, Kevin
Trish was very helpful and was able to help me quickly. I am very excited to have my costume this app.
Thanks so much for using our app and the fantastic 5-star review! 🙌 All the best, Kevin
Paul was awesome, very friendly answered all my questions, excited to use the app and potentially add the loyalty feature next
Your feedback is the fuel that keeps us going, so thank you for taking the time to share your positive experience. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin
Excellent support and the app seems to have many features that are helpful to people starting buisnesses or developing one
We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin