TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.
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We were with Collectus for over 2 years, however they shut down. They recommended this app instead and I am super happy with it so far. I was able to install the app, import my reviews and customize everything within just 30 mins. Lance helped me out with some issues and the support was very quick. Love it so far!
We're so glad you love our app! Your positive feedback and review mean the world to us. If you ever have further questions or if we can help along the way, please don't hesitate to let us know. Our team would be delighted to assist you. 🤩 Cheers, Kevin
Very nice customer service, quick responses and overall a very good plugin for my website. Also, on top of all of this, it's free!
It's music to our ears that you are happy with our app and customer support! Your 5-star review is much appreciated! 🌟 - Kevin
Super application, simple et efficace. J'apprécie les envois automatiques aux clients suite à un achat.
Le soutien chat est rapide et disponible, merci à Arianne
Je suis ravi que vous appréciez notre application ! 😊 Nous nous efforçons de rendre les choses simples et efficaces pour nos clients. Notre équipe est toujours là pour vous. Merci pour les gentils mots, ils signifient beaucoup!
- Lea & Rivo Team
Good JOB
Very helpful! Love the help and the feedback! walked me through my troubleshooting and removed their logo from my site as well.
Thank you for your kind words! We're glad to hear our suggestions were valuable. It was a pleasure working with you and We're happy we could resolve your issues. Let us know if you need further assistance! - Lea, Rivo Support Manager
Amazing customer service all round. I was a little worried at first (as a first time user) but all my questions were answered in a timely and respectful manner. Thank you Paul!!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
I really love the help of Jel, she was able to help me out with all of my questions and, even give me some suggestions for my store. She was such a great help.
Thank you for sharing! We're so glad we could assist and offer valuable suggestions. Your satisfaction is our priority. Cheers to more success with your store! 🌟👍
- Kevin & Rivo Team
Easy setup. Thanks Jel for helping out here and giving feedback and extra effort to our shop. Would totaly recommend the app and the great customer service - especially of Jel!
We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your wonderful feedback with us!
Much appreciated, Kevin
Muy buena! sobre todo su equipo de soporte es increíble y siempre están para ayudar y apoyarte, para poner reseña es la mejor
¡Muchas gracias por compartir tu experiencia! Nos complace saber que nuestro equipo de soporte pudo brindarle un excelente servicio. ¡Gracias por elegir Rivo! - Lea, Rivo Support Manager
Amazing support from Paul, which was very knowledgable and polite. He took care of things in a matter of 2-3 minutes. Well done Paul and the Rivo App team!
Thank you for your excellent review! We take pride in our knowledgeable and polite team members who strive to resolve issues efficiently. Thank you for choosing our app and please let us know if there's anything else we can do. - Kevin