TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

Edited July 19, 2024

Adrian was awesome and helped me get done exactly what I needed!!!!

HeggenHomeGoods
United States
11 months using the app
TYDAL replied September 12, 2023

Thanks for your kind review! It's great to hear that our team was able to help you out and add a personalized touch to your site. Glad you had a great experience!
- Lea & Rivo Team

August 8, 2023

Jel was an absolute saint and helped us out with every question asked. Also very polite thank you ever so much

Plug and Place
United Kingdom
11 months using the app
TYDAL replied August 10, 2023

Thank you so much for your amazing review! We're thrilled our team was able to assist you with all your questions. We strive to go above and beyond always! Thanks again for your kind words, and if you ever need anything, we're here to help!
- Lea & Rivo Team

January 8, 2023

Very helpful ! Fast response, made things fast and easy even suggestions of things that would benefit my business!!

VibenStudiosBoutique
United States
11 months using the app
TYDAL replied January 9, 2023

We love helping businesses like yours and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! 🙌 Cheers, Kevin

January 31, 2023

Great customer support! The app is pretty good and I love that I can customize the language on the widget. Recommend!

selja tugi
Estonia
10 months using the app
TYDAL replied January 31, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

Edited July 6, 2023

Using it for free right now with basic features. Simple to set up and to customize, just what I was looking for, simplicity and functionality. Doesn't slow the store down, and has all the necessary features, like offering a discount for reviews with orders when you upgrade. Highly recommended.

Angeles Couture
United Kingdom
10 months using the app
TYDAL replied August 26, 2022

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

May 26, 2023

I reached out to chat support to get the app set up with my store, and Abbie was the rep who helped me. She was so helpful and friendly. She made the process so easy and quick. I recommend this app already just because of the awesome support that I received. I can't wait to see what else is in store!

She is Beautiful! Boutique
United States
10 months using the app
TYDAL replied May 26, 2023

Thank you so much for sharing your experience with us! Our team is always here to help you with anything you need. We hope you enjoy using our app and discover all the great features it has to offer! - Lea, Rivo Support Manager

Edited February 2, 2023

Excellent app, very easy to use and has lots of great tutorials! Arianne is super helpful and friendly!

Madeful Mailers
United States
10 months using the app
TYDAL replied February 2, 2023

We're so excited that you like our app and service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

June 6, 2023

Tip Top kann man nur weiterempfehlen der Support ist 1A
Tip Top kann man nur weiterempfehlen der Support ist 1A

Warriorminds
Germany
10 months using the app
TYDAL replied June 7, 2023

Thank you for your review! Glad you had a great experience with our support team. If there is anything else we can do for you, please don't hesitate to let us know. We appreciate your support and feedback! - Lea, Rivo Support Manager

July 11, 2022

Very easy to set up and customize for reviews. Makes it easy to capture reviews right in the site Pete from support was very helpful.

readfuriously
United States
10 months using the app
TYDAL replied July 11, 2022

Thanks for the 5-Star review! 🌟 We really appreciate you using the app. Cheers, Kevin

January 18, 2023

Arianne gave me good fast support and she was very kind. She always responded fast and was always kind

Candy Monsters
Netherlands
10 months using the app
TYDAL replied January 18, 2023

Thanks so much for leaving a 5-star review! If there's anything else we can do to help, just let us know. Cheers, Kevin